Indian Lounge — Restaurant in Warsaw

The waiters and the person who is in charge there, manager, are all pathatic and don't respect their customers. I never wrote google review, but this place i am forced to write. The chicken biryani price is 36, but they charge 38 as it is in their system. so they must change either in the menu or in the system.I pointed, but they don't bother..3, 4 times I went may be this time will be better,but experience got worse..They give menu and then waiter dissaper unless you call him.Yesterday I gave order for chicken biryani, he brought prawn biryani.He changed and brought correct one, but even he didn't say single word of sorry.We were 2 person, I requested to bring extra plate but waiter refuse.I think they are South Indian and not even educated.Becuase educated people dnt behave like this. When we finished we were taking our jacket nobody brought bill, they saw that we are ready to go but they were watching..Until I got angry and put money on table and went.. Learn to respect your customers..Because of them you are running here business..Last time I visited and wasted all time and money, by talking with people who even don't deserve to be talked.Even these so called waiters don't even said thankyou and bye at the end.I.know Owner when I will meet him, will talk to him personally by disgusting behavior of their staff..More saying is just throwing of words and patience..

Here is reply to your kind words:

First of all, be professional, I left you review 9 months ago and you are replying me after 9 months, and I can see in 9 months, you wrote 1000 replies…and if you know proper English then I have explained clearly what were my concerns? and let me correct you I just came after 2-3 minutes not 1 hour, so you are lying..ok I accepted that you don’t want outside drink,and I respected it,and next time.I came with my friend without drink and how your staff behaved. Kindly accept your fault instead of BLAME GAME. I also cannot tolerate if you will lie, 2 zloty was my right. Instead of focussing which you need to improve and work on, you are just replying after 9 MONTHS, with blame game like child.GROW UP MAN AND LEARN ENGLISH..

Replying to your Kind words:

For your information, my review was not baseless. I acknowledge that the 2 zloty was my responsibility and the drinks were yours, and I have no objection to that. Therefore, during my next visit, I did not bring it up. Additionally, requesting one biryani with two plates should not be an issue, as I have frequented many restaurants without any problems.

On the day I visited with a friend, I waited 25 minutes for the biryani, and when it arrived, it was prawn instead of the chicken I ordered. No one apologized for the mistake.

You are running a business and responding after nine months. Businesses should prioritize customer responses, not the other way around. Please learn proper business ethics and improve your English. I have worked in a restaurant for over a year and understand how to treat customers, so there is no need to teach me here. I also do not have time to educate people on basic manners. Read my initial comment to understand my intentions clearly. I responded in the same way I was treated. Last thing, that I do not have time for any further nonsense and will not be responding in the future. I prefer to talk to people who are on my level, not just anyone. Future I don’t give a dam to even read your comments, so go ahead and keep talking to yourself, You and your comments are nothing to me.....

I don’t think it is ethical to have 2 names with the same address. I got so fooled and ordered from a place called ‘BAWARCHI’ and the delivery landed exactly on INDIAN LOUNGE. When I confirmed they said yes they use 2 different names.

I already ate momos from Indian Lounge and they were really bad with green peas and full masala sabzi inside them. I requested the owner that I had no idea that Bawarchi & Indian Lounge are same so pls cancel momos or change the filling to something with no peas & sabzi like filling. And this is what I got, refer the picture. Their filling is like a patta gobhi ki sabzi which you can eat with roti or rice. I am so disappointed and honestly its cheating if you operate with MULTIPLE restaurant names and every restaurant delivers from the exact same kitchen. I ordered Chola Bhatura as well and chola had a RED coloured gravy, where do chola get made of red gravy? I have seen brown or dark brown gravy all my life & their chole were like the gravy was chicken curry and they added some chola to it. Salt was extremely low and I felt like it was such a mistake, I almost felt like a fool ordering from PSEUDO...

Quick review: waiting a lot of time for eating some food we did not order (which was good to be honest, the only reason I am giving 2 stars). We came for dinner in two people at half past nine wondering if there was enough time before the kitchen closes. The lady ensured us there was enough time, than proceeded to let us sit and wait around 40 minutes to take our order. At the moment of ordering she pushed us to have more expensive dishes, up to the point that I agreed to take some variation of the dish with mango and prawns. In the end I got served the dish I orginally wanted plus the other one with mango she was pushing for... but without prawns! In the end we had to pay for both, with a "generous" 50% discount on the cheaper one and a mango lassi for free to close the incident. Everything while the rest of the staff was taking chairs and tables around us inside, since it was quite late and the place was supposed to be closed for more than 1 hour. Food was good, but what a...