La Bomboniera — Restaurant in Warsaw

I used to buy pastries from this place once or twice a week, but today I had a very unpleasant experience. When I arrived, I greeted this dark-haired woman behind the counter with dzień dobry, but she looked at me with clear disgust, kept a grumpy expression, and didn’t respond.

I still went ahead and pointed to the pastry I wanted, even making sure to pronounce its name correctly. She kept replying in Polish impatiently, and when she went for the wrong pastry, I pointed again. Instead of correcting it normally, she sighed loudly, mumbled something in Polish, and pulled faces as if she was annoyed at me.

Right after me, a blonde woman placed her order. The staff member’s demeanor completely changed, she greeted her with dzień dobry and took her order politely, without any issue.

Ordering a pastry in such a small shop doesn’t require much conversation, and even if she dislikes serving foreigners, basic courtesy should not be that difficult. The fact that she treated me so differently compared to the next customer gave me the impression she was being xenophobic or discriminatory.

Unfortunately, this was my last time buying...

Great Sicilian and generally Italian sweets. The cannoli are perfect. They also sell small ones for those who enjoy a different crunchy/creamy ratio. Torta caprese (in two versions: lemon, chocolate). Coda d'arragosta - something that can only be enjoyed when absolutely fresh. Those are the highlights for me. Some choux pastries in different flavours, Mimosa cake - also decent. I don't like the cassata but that's on me.

What ruins the overall experience is not the humbleness of the place, the hidden location, the takeaway style even when you sit down on the small terrace (3-4 tables), it's the staff at the counter.

I feel really sorry for those who make the fantastic sweets at the adjacent bakery because their efforts are sabotaged by the arrogant, downright rude staff. No smile, no friendliness, no patience. They speak like machines and they act as if you were bothering them.

That's why I can't give full 5 stars and I'd urge the owners to have a serious talk with...

had been 3 times in this place but there is a woman who kinda looking old, when I try to order in polish and if I don’t understand something when she ask, she got rude face and acting, if she cannot welcome to tourists in his place, why is she working there? This rude behave happened twice, no more buying. Also I had ordered mango and pistachio eclair but it wasn’t tasty as much as I expected, pistachio cream was kinda like frozen not fluid and this kinda changes the taste of eclair. But dough was fresh and good. I also think mango eclair isn’t much good as a taste, this is because of the mango, it doesn’t...