Pizzaiolo Krucza — Restaurant in Warsaw

I recently visited this pizza place, and overall, it was a great experience. The food was good, the vibe was enjoyable, and the staff was generally friendly. However, my interaction with the bartender left much to be desired.

While waiting for a table, I ordered a margarita and simply wanted to clarify the ingredients. I started asking, “So you put tequila, triple sec…” intending to make sure no simple syrup was added, as I dislike sugary drinks. The bartender cut me off rudely with a dismissive, “I know the recipe,” completely shutting down the conversation.

First proof she wasn’t listening, and just wanted to act in that typical, dismissive way too often seen in Warsaw’s F&B service: she ended up using Cointreau. Now, I understand that Cointreau is an alternative in a classic margarita, and I don’t mind it at all. However, adding simple syrup is definitely not part of the traditional recipe. I wanted a margarita, not a lemonade.

I’d strongly suggest that the bartender revisit the classic margarita recipe and, more importantly, learn to actually listen to customer preferences instead of dismissing them outright. It’s unfortunate because everything else about this place...

I normally write my reviews just after a visit but days later I'm still struggling to come up with enough words to do it justice, wow.

I'll try though, otherwise I might forget...

It's a busy venue and it's easy to understand why as soon as you're seated. The service is incredibly friendly (with great English spoken) and the menu is unlike any pizza restaurant I've visited. Such inventive options and all topped with amazingly fresh ingredients that balance lightness and depth of flavour perfectly.

The "Patate e Habenero" is possibly the best pizza I've ever eaten (and I've eaten a lot of pizza!) and the "Selezione di Focacce" is an experience like a find dining taster menu, you start at "amazing" and by number 4 you don't have the words, a must-try.

When we arrived it had just started to get dark and the streetlights weren't on so I had to use my phone torch to read the menu, even the candle that came didn't help so some soft parasol lighting might be nice but this was my only very minor problem, the food and service have to be experienced.

If it's busy I urge you to queue for as long as it takes, it's...

there was no space on the terrace, but you can sit outside on the windowsill and we took a pizza to go. there were 2 tables available and we sat down. the waitress came up and said that you can’t sit here, because we took it to go. however: 1. there were no people waiting for a seat; 2. tables were free; 3. they gave us glass glasses, not poasty for "takeaway" - in this case, the question is - why we can’t sit here? did our company of 5 people have to eat pizza not at the table, if there is a lot of free space? 0 points for service. the girl didn't even try to explain why we can't sit at the table. btw, no one asked us if we want take away. we just ordered our pizzas, they brought them to us. but as soon as we sat to the free tables - it turned out that it was takeaway 🤡

pizza...