Starbucks — Restaurant in Zielona Góra

Service becomes worse and worse with every visit, staff is almost rude, they constantly mix up drinks and refuse to admit that until they see the receipt which is normal but should be said in another tone and with another sight, with the attitude that is there it feels like I owe employees something or bother them with my order. The only reason I come back is that I really love that coffee and there is only one Starbucks here. Also, there is often a queue and I have to wait a long time for my drink, often not all syrups are available. And when I buy a hot coffee staff refuse to give me a straw, saying that they are only given for cold drinks, which is uncomfortable for me as I wear lipstick and in general I think that I have a right to have a straw to any drink I want without...

Maybe it was my luck. It was still an hour before the place closed and there were a couple of people in the hall, but the behavior of the staff looked like I was interfering with their work. After about 5-7 minutes they paid attention to me and the girl took the order and that not correctly. Having received only a part I asked where the rest but they were in no hurry to take the order again and I had to wait again for the staff with a dissatisfied face and sighs. The cafe looks super and the coffee is delicious but I will hardly come back because...

Po przyjściu na miejsce i stanięciu w kolejki Pani poinformowała, że proszę poczekać chwile i zaraz podejdzie do obsłużenia, co kompletnie rozumiem. Czego nie rozumiem to faktu, że Pani po tym jak przyjęła zamówienie od razu wróciła do zajmowania się wszystkim tylko nie resztą osób stojącą w kolejce. Tak samo rozumiem, że klienci czasem niewyraźnie mówią i czasem zdarzy się pomylić frappuccino z cappuccino. Jednak gdy po zamówieniu Carmel Frappuccino na imię Kola otrzymuje Macchiato na zwykłym mleku na imię Gola to coś się tu nie zgadza. Po wróceniu do lokalu w celu ponownego zamówienia napoju, mimo powrotu koleżanki z zaplecza, dalej kolejka czekała aż pani znowu znajdzie łaskawie czas by podejść. Na szczęście już za drugim razem obsłużyła mnie inna Pani, która przyjęła już...