This restaurant is so below average I’m not sure why they have so many positive reviews. The staff are rude and certainly not as polite as one would expect in such a restaurant. We arrived for lunch and were told that there were not tables available apart from some high bar tables which we were initially offered. These were less shaded than the covered terrace. When we were seated, we were then ignored for the next hour regardless of the fact that we would be ordering from the same menu as those seated in the restaurant terrace area, and not cheap for Portigal to be honest. Eventually we managed to grab a waiter a attention, but the indifference he showed to us was astonishing. He made us feel embarrassed that we had asked for his help telling us that he was the bar waiter and not the restaurant waiter, even though 10 minutes later he was bringing food to the table close by. When finally the food arrived the Octipus salad wasn’t cooked enough and rubbery with an odd dressing and the Chicken Salad my partner ordered was literally something that came off the salad counter in Continente. Please do your research carefully. We are English who actually live some of the time in Lisbon and this place is below average, we anticipate that most of the reviews are not accurate...
Read moreUPDATE - July 20
We gave it another shot and the food didn't disappoint just like we thought it wouldn't. Conclusion....it was our waitress, not the establishment itself. Terrible service from the original waitress, great service from the 2nd.
Original post - July 19
While this place came highly recommended from our hotel, unfortunately the service was terrible. Our order got 'lost' other than our initial drinks. While I can appreciate patience for waiting for our order, had we not asked why the wait was so long, we would have never known. Moreover, the wait staff didn't inform us. They even asked us if we were ready to order ...when we advised that we did, it was met with 'oh...let me go check for you' which in essence meant nothing.
When we asked again as to the wait, it was finally revealed that it was 'lost' and never placed. We cancelled everything, paid for our drinks (even though they offered to compensate us) and left hungrier than when we arrived.
Very disappointed and saddened by what we were sure could have been...
Read moreWe visited the bar two days in a row. First day we had some beers, amarguinha, french fries and so on while playing rummykub. Spent hours just talking, playing and having a good time. We were not noisy, nobody was drunk (one of us is a pregnant woman!). The guys were so nice, so we decided to come again. Next day after we ordered our first amarguinhas we were ready to start playing again. But a different guy came to our table and forbid us to play because “games are not allowed in this place”. We tried to explain him we did exactly the same just the night before but he refused not very friendly. He wasn't very nice, to say the least. Apparently rummy must be such a noisy and bothering activity. We just don’t understand. So… maybe a good place depending on which staff you’ll find the day you’ll come. This guy just kind of...
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