Restaurante Happy House — Restaurant in Albufeira

Well... I don't know where to start! Me and my family (mum dad and sister) were about to go out for a wonderful meal, and decided to go for a Chinese. Due to previous reviews and experience (we have been 7 times), we had decided to visit the happy house Chinese buffet. When we approached the food-filled utopia, it looked rather empty compared to out previous visits. We entered none the less. We were the greeted to a waitress who looked slightly like a middle-aged woman who looked like she was in a mid life crisis.

She proceeded to lead us to our table and ask us what we would like to drink. Due to temperatures inside being similar to those in the Sahara desert, we requested if we could be seated in the great outdoors so we could be accompanied by the soothing Portuguese breeze. Her reply was a quite shocking "outside is closed". Looking at each other quite confused, we pushed our troubles aside and ordered our drinks like civilised people. A minute after she had left, the air conditioning that was located above our tables had turned on. What a bee.

We were again greeted by the same troubled woman who had a glass of wine, 2 cokes and 2 pints of larger...? We then asked why there were 2 pints of larger. I mean... last time I checked, my parents weren't alcoholics. The woman, looking even more troubled left with a pint of beer and a sad face. Thenew, only to our surprise the air conditioning above our heads had turned off. Petty.

We decided to wash down the mood with a bit of food, we got up and took the big steps towards the buffet. I went straight for my favourite, chow mein and rice. As I dragged my plate along the counter, I couldn't help but notice the nest of flies that was swarming next to my favourite meal. I just got some food from the other side of the buffet and returned to my seat disappointed.

I uncovered the terrible news to my father, who was startled by my statement and had to go see it for himself. He also returned to his seat. Disappointed. My sister had grabbed herself some celery and a pancake. She opened it up to find a fly! As if we had not seen enough of them already. The only difference was that this one was dead. Poor thing. She grabbed it's torso and pulled it from her savoury snack, leaving it's legs buried inside the dough.

We decided we could not take it anymore. We left after being charged for out discusting meal and the extra pint! Soon after, we went to the closest place we trusted (Solcaffe) and I ordered myself a toastie. My mum proceeded to speedwalk to the toilet and regurgitate her previously digested Chinese...

This was the second time visiting this establishment as the first time we thoroughly enjoyed ourselves and the food.

However visiting for the second time was one of the most disgusting experiences of my life.

Upon arrival we were shown to our seats in a corner of the restaurant. We were offered drinks and they were bought to our table rather promptly. As the drinks were bought to our table we noticed a few dead COCKROACHES under or table and seats. There was also a few running around on the floor. At this point we then decided we were not going to stick around and eat but to rather speak to the gentleman that bought our drinks to us and explain to him what we had just seen. We approached him and asked to speak to him aside from all the other customers. While speaking to him and explaining why we were leaving a baby cockroach then ran past us and I pointed it out to him. As I pointed it out to him he proceeded to stamp on the cockroach and try to convince me that this is normal in Portugal. I laughed at him and told him that this is NOT normal for ANY food esta establishment blishment. We then proceeded to leave and will NEVER EVER return to this.

We then had to go back to the table as we had left our sweat shirt on the chair from leaving in such a rush. We got the sweatshirt and as we were leaving through the front door, another TWO cockroaches ran past us. In total we counted around 4/5 dead cockroaches just around the table we were seated at and around another 5/6 live cockroaches running around on the floor. This is a MAJOR health issue and no one should be eating here until this situation is sorted out.

I then tried to contact the establishment by phone to discuss the problem with the manager and the phone was then put down on me and no one answered each time I tried...

I was recommended Happy house from one of the staff members of the hotel I stayed at. I started eating the food which I found tasteless and then one of my family members notice a cockroach crawling up the wall (Now I am from the UK and that doesn't normally happen 😕). So we immediately paid and left!! Not only was the food not that good one of the male staff members was giving us attitude!!! Like dude clean your restaurant and don't have cockroaches crawling out the wall when people are eating,🤢. Even when we went to pay at the till there was another cockroach crawling up the wall and the lady grab it as if it was nothing 😨. Erm bye, bye - ever again! Yuk

Fui recomendado Happy house por um dos funcionários do hotel em que fiquei. Comecei a comer a comida que achei sem gosto e, em seguida, um dos membros da minha família notou uma barata subindo pela parede (agora sou do Reino Unido e isso normalmente não acontece). Então nós imediatamente pagamos e saímos !! Não era apenas a comida que um dos membros masculinos da equipe estava nos dando atitude !!! Como cara, limpe seu restaurante e não tenha baratas rastejando pela parede quando as pessoas estão comendo. Mesmo quando íamos pagar no caixa, havia outra barata subindo pela parede e a moça a agarra como se não fosse nada. Erm tchau, tchau -...