Bar I Love Beer | CITY — Restaurant in Ourém

Most hostile staff in all of Portugal. Me and my wife sat down and after about 5 min of waiting ordered a couple drinks and everything seemed fine. After that our waiter disappeared from us. Continuing to serve other tables around us but completely ignored us. We polity tried to get his attention after about 15 of minutes waiting as we were ready to order but he wouldn't even look our direction. Who we think was the manager or even owner walked out glared at us and literally scoffed from around the corner then walked away. We have zero idea what we did wrong as acted the same everywhere we went and received excellent service through the entire country. We believe we are easygoing not needy or rude customers. The only thing we can seem to conclude is that our Portuguese was ill (Admittedly we are not great at the language but we try hard) and this offended them and they do not like tourists at all. After waiting for 30 - 40 min tired of waiting we determined we were extremely unwelcome so I went to the front where the initial waiter ran into the back and hid when I approached. I ended up paying for the drinks with the older individual we think was the manager or owner and at this point clearly very intoxicated (he couldn't even count the change and offered to give me more back than I gave him in total which I corrected him for the proper amount). The staff at this place literally treated us like diseased rodents and judging from other reviews this is unfortunately not so uncommon. We left in disappointment and trying to support the local Portuguese markets, however; were forced to enjoy McDonalds which was happy to serve us (McDonalds in Fatima is the best McDonalds i've ever had). Its safe to say I Love Beer was the horrible...

I rarely write negative reviews, in this case I will make an exception. My wife and I had "intestinal issues" for several days after eating at this location - (call it "mild food poisoning" & yes i know what food poisoning feels like - after 35+ years of traveling worldwide, 2+ weeks/month, for a living I've had it many times). We had "Drumsticks" and 1 beer each. We ordered off the menu & the "drumsticks" were brought to our table so I had not seen how they were "kept" in a "heat lamp container" on the bar counter. At the time I did not know if they were supposed to be hot or cold, they were "luke warm" but didn't taste bad. Fortunately the menu advertised 4units/2.50€ but they stated it was 2 units/2.50€. Glad we did not share 4 of them!

Also they have a very...

The worst meal I ever had in a restaurant in Portugal. I would say in the world.

The maid does not know anything about the preparation of the dishes.

They were wrong in my request. No problem. It happens. I asked with not fries/chips, it came with it. They corrected it. Thank you.

But then, the hambúrguer was burnt and it tasted like frozen hamburgers that are not pure meat.

I politely and discretely and subliminally complained about the hamburguer "pay attention next time that you do not burn the hambúrguer" - no reparation at all.

The man working is very unpolite. Completely unfit to work in the hospitality industry. Got annoyed when we asked the tax number. "It is a headache to cancel the receipt and issue a new...