تشيكيتولوسيل مارينا | Chickito Lusail Marina Food Arena — Restaurant in Al-Daayen

I am writing to bring to your attention my recent experiences at your Lusail Branch. On three separate visits, I had the opportunity to enjoy the taste of your offerings, which I must commend for their quality. However, there are certain aspects of the service that I feel compelled to address.

While the quality of the food remains exemplary, I encountered challenges when placing my orders. The staff members seemed to lack sufficient knowledge about the menu items, leading to confusion and delays in the ordering process. Furthermore, I must express my disappointment in the prolonged waiting times I experienced during each visit. On all three occasions, my wait exceeded 30 minutes, which, I believe, is unacceptable.

As a patron who appreciates the culinary delights your establishment has to offer, I am hopeful that these concerns can be addressed promptly. Improving the efficiency and knowledge of your staff members, as well as streamlining the service processes to reduce wait times, would greatly enhance the overall dining experience at Lusail Branch.

I am providing this feedback with the utmost respect and goodwill, with the sincere desire to see your establishment thrive. I trust that you will take this feedback constructively and work towards enhancing the service standards to better serve your...

Food is good but the staff is so ignorant and ignoring customers..also the waiting time... they said 15 to 17 minutes, but it exceeded 30 minutes. For 2 pieces of chicken... so annoyed of...

Taste was good comparable to other major fried chicken brands , took a bit longer than I anticipated...