shiro — Restaurant in Municipality of Al Shamal

I recently dined at Sushi Shiro and was thoroughly impressed. While my order was unfortunately delayed, the staff handled the situation with incredible grace and professionalism. They kept me updated on the progress and offered sincere apologies for the inconvenience. Despite the delay, the food arrived fresh and beautifully presented. The sushi was exquisite – flavorful, expertly crafted, and a true delight for the palate. It's evident that Sushi Shiro prioritizes customer satisfaction. Their dedication to providing a positive dining experience, even in challenging circumstances, is truly commendable. I highly recommend Sushi Shiro to anyone seeking a memorable and delicious sushi experience. Their commitment to quality and customer service is unparalleled.

Always be kind😊 Happy...

Food was nice, I often order delivery from Shiro. However, I ate at the restaurant for the first time last Thursday and left disappointed and embarrassed, not to say humiliated. There was a leak in the bathroom. My light blue abaya got soaked with water from the leak coming from their toilet. Yet, they didn't offer towels to help clean it and dry it, nor did they apologized. They could have also offered a voucher, but they didn't. Someone walked by, the manager or a waiter, and simply said watch out for your abaya. I'm not the type of person to make a scene so I didn't complain but the way they handled this situation shows poor customer service skills and a simple lack of empathy. I won't come to Shiro or order from their...

My family and I have been customers for more than a year here and visit this brunch every weekend. Now we get disappointed by the poor service I'm having tonight. Salmon took more than 45 minutes Beef tenderloin came after 35 minutes We hade the sushi 20 minutes before that

So beef and salmon came as if they were desserts!

In addition to that, the portion size was not the size they used to serve.

We asked for a medium and got almost a well done beef.

When complained that to the manager, he did nothing except saying Sorry although I said I would not accept that.

Notw: the restaurant was not busy at all.

That is really...