"Go away, I don't want to see you here again!" Exactly so the owner of the Triglav cafe in Koper said us this (at least, he introduced himself, that way when I asked the administrator to come up).

He rudely said it to a family of regular his customers with two children (3 months and 4 years old), who paid an average of 25-35 euros 3-4 times a week. Why were his rudeness and boorishness? ... Because I asked to re-prepare their dessert "American pancakes", cause there were only one cream and two thin doughs in it...

I told him that within three months it happened the second time when you bring one cream and your waiter has already apologized for it and brought the dessert again. It's okay, I just ask you to redo it. But the owner was in the mood for a conflict, so he could not find anything better than to say: "We have 40 clients, we are in a hurry"...

A great reason to cook the way I want - all the same, customers will come and eat what they will be given without any question. Before this, a waiter (tall) he came up to us and rudely said that they would not cook again, that he could bring what he had brought earlier and said: "you may finish it." I told him and the owner, that no, we are not pigs and we pay money for a specific dessert, and not for its parody, which costs 6.5 euros. If you have in menu "American pancakes", do exactly them, but giving the reason, that you have a lot of clients and you do not have time does not mean, that people are pigs and will eat what you give. And that they have no right to ask you change their desserts if it was bad.

The owner is silent and continues to "cling" to the conflict and say us: "every time you return us coffee and desserts." I tell him, you are lying, or your waiters are lying to you, tk. for the entire time, I returned coffee twice, because I asked to bring hot coffee, not warm. What is difficult here? ... It turns out that he did not like it even then, because the waiter, who brought us warm coffee, said: "drink coffee this way, you need to drink warm coffee" ... I told him, that you don't need to tell me what coffee to drink for my money. I only asked to bring hot coffee.

Apparently, from that moment on, the owner felt dislike to us every time he saw us. Such a story. Therefore, the reviews of those people who write that they have been waiting for their orders for a very long time, my review of the rudeness and indifference of the owner of the Triglav cafe are true. Correctly they say: "the fish rots from the head" ... It is not surprising that his waiter offer customers to finish desserts, despite their quality. But they do not care about your claims. Exactly so the owner of the cafe told us and asked us not to come to their cafe anymore. Of course we will not come, furthermore we will not advise others this cafe, we are not pigs to eat what they are trying to cook in a hurry. Look for another cafe for yourself, there are a lot of them nearby. At least, they will bring you what you ordered, you will not wait half an hour and the waiter will not be rude to you and will not be rude to you the owner of the cafe. Good luck!

p.s. of course, such a café owner will write that this is not the tru. But, read reviews from 3 stars and below - there will true. Since often, the owners create fake accounts or ask friends to leave good reviews so that the rating in Google is higher.