Biloxi Spur — Restaurant in Eastern Cape

We arrived at the restaurant just after 9am to celebrate my Godsons 3rd birthday over breakfast. We ordered drinks not long after being seated; I asked for oranged juice, sorry they don't have orange juice.. at breakfast time. My brother-on-law asked for a strawberry milkshake, sorry no strawberry syrup.. first thing in the morning. While waiting for our drinks to arrive, a waitress came to remove our menus; we hadn't even ordered food yet. I informed her of this, she giggled and moved on. Our drinks arrived and we ordered breakfast and a kiddies meal for my Godson. About 20-25 minutes later, my Godsons meal arrived; and so the wait for the rest of the food began. By 11am, we still had not received our meals. People who had sat down after us received their meals before us. We asked a waitress for an update, she said she would check; she never came back. We attempted to flag down a manager walking by, he ignored us. Eventually, our waitress came to us and apologized for the wait; explaining that she was on her way to the kitchens to find out what was happening with our food as the waiting period had been unacceptable. We informed her that if our food was not out within 5 minutes, we would be leaving. 5-10 minutes later, still no food and still people around us receiving their food before us. We got up to leave. At the front desk, the staff blamed the kitchens. The manager that had ignored us came to see what the fuss was about. When my sister asked him why he was interested now when he had earlier ignored us, he smirked and gave us attitude. All of the staff at the front desk gave us attitude. Of all the years we have been going to this Spur, we have never been treated as such. The restaurant was not even that busy. Absolutely disgusting. Will not recommend with the current staff/managers working there. On a positive note, we did not have to pay for the drinks or kiddies meal that had actually made it...

I have had many many breakfasts at this establishment and 9/10 times my bacon has been ice cold or underdone. Its even a standing joke amongst my friends as to why I keep on going back but this past weekend was the final straw #saynotoplastic and the last time I will ever visit this spur.

Long story short -Table of 6 1 x Kick starter ordered, sunny eggs but completely raw on arrival (those eggs would of kick started something) extra cheese griller, ice cold in the middle.

1 x unreal ordered, egg should of been well done l, arived soft (not a major problem) #thatswhatshesaid

1 x unreal, extra boerwors, not your standard wors (#thats what she said #dundermifflin) that was supplied, it was long thin sausage and overdone.

And here is my order: unreal breakfast (yes it was unreal👌👏) with extra boerewors. No boerewors on arrival, I told the waiter and she said she its coming and went to "fetch" it. She left and I started eating and guess what the bacon was cold and raw. I then politely put the bacon in a side plate and met up with another waiter close to the kitchen and asked that they literally cook it for 30secs a side. I returned to the table sat there with eggs, chips and my good friend despair. After ten minutes my girlfriend offered me half her cheese griller as the boerewors and bacon had not yet arrived from America. The cheese griller was the ice cold one mentioned above. I then once again played "waiter" and took the these cheese griller for an extra grilling. #followmeformorepuns

After another ten minutes I went to the front and asked that the supervisors to please remove my meal off the bill as I only had one egg and chips. They were very apologetic and polite. We paid and left.

Had Trump still been in power, SA would never have e run out of boerewors. #makespurgreatagain.

10/10 for consistency.

Credit where credit is due, you really do have some great staff!! I hope you guys sort this...

On Sunday 24 July we did some shopping fir our children in PE at Baywest Mall after attending their gender reveal on Saturday. As we had some spare time before boarding our flight back to Cape Town we decided to quickly dine at Biloxi Spur. First they made us wait fir almost 10 min, my daughter in law is 6mthd pregnant, whilst there was an open table close to the grill area. After pointing this out several times to them we were eventually seated. After a while a tall waitor took out order We ordered foidcand drinks immediately as we were pressed for time. My son ordered a starter nachos before they bring the main meals. After a long wait and enquirng about our food, the establishment was not that busy, we were served. No sign of the nachos. When we requested the manager to call the waiter he merely said sorry he forgot. Our food was cold too. I did not want to tip but did. After complaining when paying and leaving i was only told sorry sir. Sorry but i have to write this review and will likely not dine there again. Kudos to service at Cape...