KAUAI The Marc — Restaurant in Gauteng

Ordered on the app an hour before collection because I knew I was in a huge rush to get between meetings, arrived at Kauai 5 minutes after my collection time and the staff had not even started making my order! Given that I was late for collection, I expected cold food, not to still wait an additional 15 minutes on top of the 5 that I was late for!!

Fantastic to have the app, but prehaps prioritize app orders as we are ordering in advance for a reason

Food was good, but I was inevitably late even...

Got there and wanted to order a wrap but there was a woman behind the counter mixing ingredients in a tub using her hands with no gloves on. Pretty sure that constitutes a violation of health and safety regulations and it's especially bad considering we're still dealing with Covid cases. Ended up regretting having ordered a smoothie since they weren't even wearing hair nets in the kitchen.

Edited to add: go review link from company leads to 404 error page on their website so not much...

They are open for online orders and they accept the orders, they take your money but don't inform you the shop is closed for the day and you can then wait till tomorrow to get your food.

You CANNOT cancel your orders on thier app and will never be able to reach a customer service agent. Out of all things you should be able to cancel your orders online. But they refuse to give the option and therefore are...