McDonald's Ormonde — Restaurant in Gauteng

Mcdonald's Ormonde serves my niece a cheese burger with no meat inside, just cheese inside and tomatoe sauce. We DRIVE all the way back and are directed to Ayanda Mabunza/Mabunzi who refuses to give us a refund, he tells us to go back and fetch the chips,juice and toy that came with the happy meal and then he will give us a refund.I explain to him that my niece already ate all of chips and juice and I only have the toy. How were we supposed to know MacDonald's would serve a burger with no meat. 5year olds eat foods in isolation, at least my one does. How incredibly rude this Ayanda Mabunza/Mabunzi is. No remorse that as a customer I inconveniently had to drive back as a woman at night in order to rectify a mistake that you guys made and then rudely compare the my happy meal as a car with no wheels and to order me to go get the chips and the juice that my niece has already eaten. He desperately needs customer service training immediately. I'm totally disgusted by this experience, his tone and action and I'm disgusted with McDonald's practice that encourages this action, its totally unethical. I came there as an honest customer spent my hard earned money and then robbed like this. They still have my burger with no meat, I WANT MY...

Went to eat in, our drinks came with no lid cap on, we were told it's from head office as they want to "preserve the climate". This decision is flawed and not hygienic. If you want to "preserve the climate", change your packaging. Your ice cream spoons are made of plastic why not use wooden spoons?Your cups plastic, change them. But to offer customers drinks without lid caps on is flawed, there were files inside, what would have happened if a fly flew inside our drinks? We were told we would get new drinks, that's operating at a lost, which could have been prevented with lid caps on. People cough and some don't cover their mouths, that's airbone. People will get sick. The patrons had a disgusting attitude when we inquired about this new decision. We were never informed of the choice to choose to have lid caps or not. They lacked customer service, etiquette and they even highlighted this when we fetched our Oreo ice creams, they were so wet. You could tell it was done on purpose, you winder what if they spit in it. The manager though give him a raise, he was professional and acknowledge our concerns regarding the issue of hygiene. Management I would suggest you get back to the drawing board and find alternative packaging that is...

So I get to McDonald's and this lady doesn't greet me just says wait there and mind you there wasn't a lot of people in,there were 2 people inside, and there was a KG guy that they were screaming for and he didn't even apologize for keeping me waiting for about 10monites to pay and here I was thinking it would take me that much time to get the food as I was rushing for work, I make the assumption that it's called fast foods for something but I guess we as south Africans bring another level to delivery so I was not happy at all with the level of service I received and what's with McDonald's not giving 1 any cutlery?

What must 1 eat these Cheese Fries with ? My hands ? Ya nne

Not happy with the packaging and the level of  attention,well there was none and to add on I said no ice in my drink but they decided for themselves to add ice to my drink,I mean it's freezing already mara why are we okay with this level of service

My order...