From the moment we walked into Nando’s Atterbury, we knew we were in for a great meal—but what we didn’t expect was an experience that would stay with us long after we left. The food was, as always, fantastic, and the atmosphere was warm and welcoming. But what truly made our visit unforgettable was Richard.
Richard wasn’t just a waiter; he was the heart of our dining experience. He checked in on us multiple times, making sure we were comfortable and had everything we needed. His energy, kindness, and genuine care for his guests set a new standard for customer service. We’ve dined at many places before, but never in our lives have we received service as exceptional as what Richard provided.
He made us feel at home. He made us feel important. He made us feel like more than just customers—like valued guests. His personality is infectious, his work ethic is unmatched, and his commitment to Nando’s and its customers is truly inspiring. If the world had more people like Richard, every dining experience would be extraordinary.
Because of Richard, we won’t just be back—we’ll be bringing friends and family with us. If we could rewrite the dictionary, we’d replace the word amazing with Richard. That’s how much of an impact he made on us.
Nando’s Atterbury, you have a gem in Richard. Hold on to him, celebrate him, and give him all the recognition he deserves—because he’s the reason we’ll keep...
Read moreFrustrated 😠!!! Everytime when I order the Haloumi & Vegs pita I get something else!!! Tonight I got the Vegs pita again.. ???!!!
I even showed the lady at the order/pay window a picture and name of what I want on my phone because they stuff up every time!! And still... Got that horrible veg patty thing that I don't like and don't want!! Not even Haloumi anywhere in my order???
And this after going through the drive through and was asked to park in parking lot and waited 15 Min for my order!!
Nandos please train your staff to know their menu!! As my order wasn't capture incorrectly!! See slip!! See order!!
Even if I asked for the Roasted Corn & Red pepper Boujee bowl with Haloumi .. I get chicken in the bowl and get charged for...
Read moreWelcome to the WORST NANDO'S this side of Mzansi (and overseas) - from store forecourt design, to service, to food. Lady taking orders cant hear you so it takes 10 shouts of your order before she gives up and tells you to come around to the next window. Dearest, just close your window and you will hear me, or are you more interested in the street? Waited for my slip, I never got it - stuck in the machine. The food - why would you grill little pineapple pieces before putting them in my pita? Result: soggy brown messy pita that tastes like nothing. Same goes for the chicken. Then theres the wait.... Clearly this is a management problem, you just have to read all the reviews to see that this shop is flying on a...
Read more