The manager and his staff members are so rude and very unprofessional. I went there to get an Ice for 14,90 and then after paying I realized that I paid R19,90. I quickly asked the lady assisting to cancel the ice and then she said unfortunately she has already prepared the ice cream, I sincerely apologized to her. I asked her that since the money went through I can just topped it up by 10rand and get a burger 🍔 for 29 she called the manager and he came and called me sesi and said that he can't help me because I'm wasting their time and resources and I apologized to him and suggested the same thing he then started yelling at me and cursing 🤬 on me and told me get out of his store. I called the customer serious and the person who assisted me was calm and understanding and asked me to go back and get the ice cream that I want or topped up the way I wanted, when I arrived still the manager gave me the time and continued to yell at me infront of the customers while staff members laugh at me. He eventually gave me 20rand cash and told me to get out of his store. I went to milky lane and got best...
Read moreThe worst experience ever. Ordered a huge meal, 30 burgers and 5 Large chips. Out of the huge order, I asked for ONE of the burgers to be a veggie burger. They assured me I would have the veggie burger. On collection of the order, I asked again if my veggie burger is in the order, and was assured it was there. On arrival at the resort (5 miles away, I tried to locate the veggie burger, and it was nowhere to be seen. I slept on an empty stomach that day. There was NO WAY I was going to drive 10 miles to go complain about a messed up order and risk someone spitting on my burger (have heard appalling stories about restaurant staff spitting on food after customer complaints) I'm really saddened about the whole experience, and when I went the next day to let them know about their mistake, they weren't even interested in...
Read moreSteers is always good but was disappointed. Ordered a steers original burger for my daughter. Single rack of ribs for hubby. Ribster burger for my son. And a green salad for myself. To my surprise it was only lettuce inside. No feta. No olives. No tomato. And I had even ordered extra feta cheese. There was absolutely nothing. This is not good. How can one eat...
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