We had the misfortune of having our new years breakfast at the Wimpy in Hermanus this morning... we were a big group of family and friends... we got a nice seat outside near the end railing... when we sat down the railing fell out and rolled into the pavement.... at least 3 waitrons saw it lying on the pavement..no one picked it up .. we then picked it up and rolled it to the side so that no one gets hurt... so firts of all we got served on dirty plates... our food was cold and brought in drips and drabs.. which we handled fairly well.. when the manager Hans finally came and noticed the railing was down, he loudly said and insinuated we broke the railing and that we were a bunch of baboons... honestly Hans, next time ask what happend.. and do not just assume you know best... you insulted us dearly where in actual fact WIMPY put us in harm's way for not maintaining the restaurant railings... a serious safety risk and should have...
Read moreExcellent Service and good quality food. I decided to take my family on a day trip to Hermanus earlier today and this was the first time in 2 years, that I dined at a Wimpy and everything was top notch. The last time was at Caledon's Wimpy. We regularly visit Wimpy branches all around Cape Town (At least thrice a month), depending on where we're at as a family. The Service is generally good, but the quality of food varies, from branch to branch and the worst so far being Wimpy at Howard Center in Pinelands. It's conveniently closer to where we reside and we've visited them at least 4 times this year. The Service is usually good, but the Food quality has been bad, whether one has ordered Breakfast or Burgers. It seems like these small Towns hold a higher standard, to quality and service. The Manager Danie, was very pleasant and engaging. Will definitely be back...
Read moreSecond time around. And I must be honest. Never ever again. From cold tasteless food to a waitress that smelled like a mature brewery. The toast was so thin.Eggs arrived not as per order. Coffee cold. Staff were giggling and chatting so load. Customer definitely don't come first at this Wimpy. We've been here during the whale festival and had similar experience. We thought the cold food was because of the amount of people in the restaurant.. therefore we thought we give it another try. But to our disappointment once again. I will address my experience with the Head office. This branch of Wimpy definitely leaves you with a bad taste in the mouth and a memory you will never want to...
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