vida e caffè Featherbrooke Village — Restaurant in Roodepoort

I had tried ordering on the Vida Cafe App for collection at Featherbrooke Village , and there was a processing error for an order. Then I had called the store , where I stated my order. The phone dropped twice , with no one calling me back. I had to call back to state my order. I said I would fetch my order at 12:35 , which I did and my order was not ready , I ordered a honey mustard wrap and strawberry matcha and oat milk. my wrap came upside down in the bag, I recieved a regular matcha with normal whole milk. I was really disappointed in my order and the service that I...

The coffee was too hot to drink, the lady charged me for grande and I asked for mucho and made the coffee in paper cups which I absolutely hate overall never mind for sit down and I had to repeatedly ask her for the complimentary chocolate. The. The other guy in the back started a conversation with her in their home language which i don’t understand while glaring at me. Not the same friendly staff we always come across and the vibe sucked, no wonder the place is empty, normally when we come have a cuppachino at this time its half full. Not sure if I’d want...

I use their app to order ahead. On average, I order 1 sandwich and 1 coffee to go where I give them 40 minutes to complete the order. The first time I tried this, they waited until I arrived to start making the order. I thought that perhaps they were extremely busy and couldn’t complete my order in time, this is okay - stuff happens. I tried to order ahead another four times, each time I had to wait a minimum of 15 minutes for them to complete my order. I have never had this problem with any...