Talking about Bullying. Wow. Maybe that is what you are doing to us as senior citizens. We are God fearing people who stand up for what is right. Your staff don't have respect and whoever the woman was who came to apologize wasn't convincing. You should be ashamed of yourselves and ensure that next time you respect customers and maybe you would have more coming there. That hair that was on our omelette it makes me nauseous thinking about it. GOODBYE My wife and I retired senior citizens decided to have breakfast at this restaurant. Had to ask waiter to clean the table as he had placed the menus on the dirty table. We ordered a flat white and a cappuccino. Both looked the same and tasted the same. The waiter had spilt coffee onto the saucer and said he would get a serviette to clean it up. We waited and I had to remind him his response was he forgot to bring the serviette. We ordered two omelettes and I found a hair on my omelette should have taken a photo. I returned it to the waiter and refused to pay for the food. Fortunately we never ate any of the food. I wanted to pay for the two coffees but at that point not sure who the lady was who spoke to us if she was a manager. She said it was on the house and we walked out. Very disappointing and will not go there again.