백년토종삼계탕 — Restaurant in Seoul

Poor staff serving manner. Can customer sit down to order within a minute? I was packing my belongings and told the staff to order two meals first and wait for me to take a look of menu. But to my surprise, the staff force me to order 3 meals at one time.

The guests next to my table were even asked by the staff to leave when they have just finished the meals. It is extremely disrespect to guests.

Is it really standard in serving manner for a restaurant with Michelin award? Bad staff no matter how delicious its food. To be honest, its food isn’t good. Not worth to try. Don’t waste money. There should be a restaurant with better staff and good quality than this one. Poor dinning experience that I...

Found this place after visiting the palace. Ordered the Michelin dish, it was pretty good. I never had it before so I have no point of reference of how it supposed to taste like. It’s quite ‘plain’ until I copied a local on the next table eating it. You’re supposed to mix salt and pepper on the small saucer and dip your chicken here before every bite. Instantly elevates the flavour. Looks like this store has other branches as I found another one nearby. Overall, pretty good, clean bathroom and locals still eat here so it’s not really a tourist trap. Minus points for not explaining how to eat it but...

I ordered the premium dish specifically because of the eel garnish shown in the menu photo — a generous long shaving on top of the chicken soup. What I actually received was a tiny, pitiful piece that looked nothing like the advertised image. When I questioned the chef, his excuses were laughable: “It’s expensive so we give less” and “The picture is just unrealistic.”

But that’s exactly the point — the dish is already more expensive on the menu, and I willingly paid for it. Customers should get what they are promised, not a watered-down version that looks like a bait-and-switch. The gap between the menu photo and reality was simply too big to ignore.

This place feels like a tourist trap — overpriced, underdelivering, and dismissive when you raise concerns. If you care about honesty and value for money, avoid it.

저는 메뉴 사진에 나온 장어 토핑을 보고 토종삼계탕보다 더 비싼 백년삼계탕을 주문했습니다. 사진 상으로 봤을 때 큼직하고 넉넉하게 올려진 긴 장어 조각이 있었기 때문입니다. 하지만 실제로 받은 음식은 광고된 사진과는 전혀 다르게, 작고 초라한 조각 하나뿐이었습니다. 셰프에게 물어보니 황당한 변명만 들을 수 있었습니다. “비싸서 조금만 드려요”, “사진처럼 나오면 비현실적이에요.” 라고요.

하지만 바로 그게 문제입니다. 이미 메뉴 가격 자체가 비싸서 기꺼이 돈을 지불한 건데, 당연히 약속한 만큼 받아야죠. 고객은 기대했던 것을 받아야지, 이렇게 속이는 듯한 부실한 버전을 받아서는 안 됩니다. 메뉴 사진과 실제 음식의 차이는 도저히 무시할 수 없을 정도였습니다. 사진과 실제는 다른 거 전혀 알죠. 하지만 이 정도는 용납되지 않아요. 정말로요. 우리는 보이는 걸 보고 더 비싸다고 생각한 이유를 찾죠. 그럼 완벽히 똑같지는 않아도 비슷하다고 느낄 정도는 되야 하는거 아닙니까?

이곳은 그냥 관광객을 노린 바가지집처럼 느껴집니다 — 가격은 터무니없이 비싸고, 음식은 기대 이하이며, 문제를 제기해도 무시당합니다. 정직함과 가성비를...