COCOLET Restaurante-Tapas — Restaurant in Úbeda

I have been a bit lazy to write a full review, but it doesn't seem to be fair to them just to give two stars without explanation. We are giving one extra star for the staff that has been friendly and nice, but everything else is just bad and worth only one star. The interior of the place is not cosy, but very hectic with many things and functions tried to be fit in to this place. TV screen with still image of top list, playground, big tables, big open kitchen and a bakery in the corner. So there is a lot of stuff happening in this restaurant, but nothing is designed with style or consideration for comfort.

First encounter the design of the menu - comic sans 🤦. We ordered drink and then we had to ask for a bit olives as tapas but they brought bitter and rancid olives, (in the city of olives mind you), which is just unacceptable. We had a quesadilla, my God, it's not worth going to restaurant for it, my guess is they are using frozen tortillas and some cheese like Philadelphia. Beside that we had a chocolate bread which was decent. But overall definitely not worth it.

The fact that they are mentioning toast in their response is funny and shows how oblivious they are about the fact that they are way over the top with the prices for the quality they are offering. My advice is to avoid this place, but look around for more authentic places, designed with taste and serving food...

We were 16 adults and 5 kids and arrived at 14:30 on Easter Saturday (2019).

Food was good and the waitress was nice and patient. Good things ended there. This is the list of all the problems we had:

The first dishes were not served until 16:20 (1 hour and 50 minutes after we arrived) and just to 12 of the adults (the other 4 had to wait another 15 minutes). Salmorejo was warm (it should be served cold). 4 different desserts were in the menu, but when we reached the time of the desserts (17:10), hey had run out of two of them (Orange custard and Chocolate cake). When asked, the owner, she told us that we had to understand that it was Easter (?) and they were serving many people at the same time. We had problems to pay with a credit card. The owner wanted us to pay with just one credit card or just with cash. 2 people wanted to pay with credit card and the rest with card. We managed to do it, but we had to argue about that.

Truth be told, the owner tried to make amends with a complimentary cider drink (unfortunately, we do not like cider) and we did not have to pay for the kids playing in the park either.

Nevertheless, the main problem is that they tried to serve a big amount of people (more than 100 hundred, I would say) when they do not have the capacity to do that. If they can only serve 50 people in a satisfactory way, they should not have so...

EXPERIENCIA HORRIBLE (Usan mesas de comer para cambiar bebés)

El local tiene un claro enfoque familiar, lo cual no es problema... hasta que lo es.

Para empezar no está bien adecuado a nivel acústico, por lo que mantener una conversación es IMPOSIBLE. Sales agobiada del lugar, ronca y con una sensación muy desagradable.

Sigo con la comida. La carne la tratan fatal y es de la más baja calidad. Los platos con originales, pero con un resultado malo salvo honrosas decepciones.

Solo por eso no le pongo 1 estrella, claro está.

Lo que es IMPERDONABLE es que un sinvergüenza (porque no tiene otro nombre) se pusiera a cambiar a su niño/a al fondo del bar ENCIMA DE UNA MESA PARA COMER y rodeado de otros comensales que estaban presenciándolo todo con una cara de asco increíble. Supongo que no solo por ver eso mientras comían si no por olerlo.

Pero es que encima pasaron que yo viera DOS CAMARERAS que lo vieron perfectamente. Una lo miró y pasó de largo y la otra le dedicó una sonrisita.

Igual en esa mesa comió alguien mas tarde... igual en la mía ocurrió lo mismo antes de que fuera... VOMITIVO.

Ya está denunciado a sanidad, con una reclamación y espero que no vuelvan a abrir en la vida.

EDITO: Porque no puedo responder a la propietaria.

Lo del ruido es lo que es. Lo de que me vaya a escuchar un concierto sobra, pero está al nivel del restaurante... chabacano. Genial que es lo que hay, pero al menos que la gente lo sepa que es muy desagradable, no se puede ni hablar. Si lo consideras normal pues no sé...

Lo de la carne lo mismo. Es lo que es. Mala calidad. Pero que no pasa nada. La gente se pega por ir al McDonald que es de peor calidad. Pero que es así. Que la gente lo sepa

Lo que no tiene perdón de Dios es lo del pañal. Y no eches balones fuera. Mi queja es ante la actitud de DOS DE TUS EMPLEADAS. Que no solo no hicieron nada sino que le rieron la gracia. Horripilante.

En fin, pa eso...