Frankie Burgers - Hamburguesería Alcalá de Henares — Restaurant in Alcalá de Henares

After deciding to leave the previous place early, rather than staying to eat, we were hoping for a good experience from what looks like a burger specialist.

Dissapointingly, we had to ask before the table got wiped down, so we didn't have to avoid blobs of old food while eating. Slightly curious that they decided to serve sauce sachets rather than bottles of sauce, but that curiosity somewhat turns to frustration when we're rationed to just one each to start off (and then again after asking for more just one sacchet each!).

The burgers came and we happily munched on the tasty chips but didn't take long to notice that the self styled ,"BBQ burger" didn't even have enough BBQ sauce to cover a thin spread on the entirety of the bun lid or base, nevermind give the whole thing a BBQ flavour.

"Easily solved with more sauce" one might think, but unfortunately not as the waiter said we'd need to pay for more BBQ, even after we showed him our careful inspection of the dry burger buns.

Credit where credit's due, the meat was served pink, as requested, the cheese was thoroughly melted and the bacon well cooked, all resulting in a very tasty beef patty.

But why was it so cold?! Perhaps because we asked for rare (not as if that would explain the cold bacon), but why don't they toast, or at least warm the buns. Why was it served on cold plates that just sucked out any remaining heat. The cheese melted really well, so there had to have been some heat at some point, but that heat didn't make it to our table.

All in all, the ingredients and meat, although cold, were super tasty and seemed to be cooked well. They just seemed to have been left out after cooking. Or perhaps the service window has no heat lamps.

A waiter did ask for feedback about the disappointing lack of BBQ sauce (still not giving us extra, mind), which is something nice, at least. Also most the issues seemed like they could be unfortunate one offs, so who knows, it could well be worth trying again. Just not great...

Frankie Burger nos pareció un sitio con estilo dentro debido a las opciones que su carta presenta.

Es necesario mencionar que Frankie burgués no se limita a dar su servicio en Alcalá de Henares sino que extiende su cobertura a la actual Madrid. En nuestro caso, tuvimos la ocasión de probar su hamburguesa clásica en pleno mercadillo cervantino dada la posibilidad que nos brindó al acudir a su puesto en plena calle.

Frankie burgués ha sido, entre otras, seleccionad como la mejor hamburguesería de España en el año 2023 por la famosa aplicación de App Just Eat. Aunque ahí no queda la cosa, actualmente Frankie ostenta la segunda mejor hamburguesa de toda España en 2023 con su segunda freak cheese bacon, impresionante dato que nos gustó conocer por la correcta elección que tomamos desde el principio.

Por otro lugar, el establecimiento se encuentra en un lugar privilegiado y en pleno centro del municipio. En el inicio de la calle mayor viniendo desde la plaza Cervantes nos encontraremos a escasos metros el local bajo los famosos soportales del antiguo barrio judío.

Este enclave permite no solo deleitarnos de un buen producto sino además que viene acompañado de un contexto en el que poder seguir apreciado aún más donde nos encontramos y la relevancia de su ubicación.

Pero vayamos al producto, en cuanto a las opciones que tenemos presentes en su carta podremos encontrar a grandes rasgos tres grandes secciones:

Hamburguesas (original, Cheese Bacon, Guacamole, Trufada, Willy cheese, Super Frankie Cheese, Chiken Fried)

Para compartir (Nachos, Alitas, Teders)

Tartas

Además, la consideración que tiene el establecimiento con los usuarios que quieran asistir y consultar su variedad de productos pueden encontrar la carta para su consulta tanto en inglés así como la carta de alérgenos. Esta última opción es, en nuestra opinión, muy acertada por cuanto permite una consulta previa antes de pedir el servicio.

Por otra parte, vale la pena mencionar su servicio a domicilio y la incorporación e un blog donde el propio establecimiento hace mención de todas las novedades al respecto de los eventos donde estarán presentes, etc.

Nos encantó la...

I’ve been searching for a place to eat among bunch of restaurants in the street. I saw this burger place and seemed interesting. Restaurant is small and full all the time, you have to be lucky to get it. But i had luck that lovely always smiling waitress Fatima let me in although it was full and only table for more persons.I couldn’t speak spanish but I didn’t have problem cause her English is very good. Amazing food, really nice calm ambient. I have to mention also waitress Karol G is really polite and friendly. This 2 girls make this place warm and enjoyable. If I could have chance i would choose this place again… try it guys you...