Oro di Napoli — Restaurant in Arona

When we arrived there looked like plenty of seating, there was no one to greet us or no staff nearby, I went in to see could we just sit down and was firmly told no, go back to the entrance. There should be a sign, like in other restaurants, "Please wait to be seated" as after we were seated I saw other guests do the same. When we sat down, we were not given menus. 10 minutes later, a waiter came and asked if we were ready to order, I asked for menu, he said no you have to scan the QR code. We only had one phone with us, so 4 people had to use that person's phone to look at menu. He came and we ordered the "Rump" or "Road" pizza, chips, werstel and chips and a fried carbonara starter. I was asked do I want red or white sauce for the chips I said no, just normal chips please. Food arrived, it was 3 pizzas, I ordered one pizza so I said it was not our order. The original waiter came over and told us this was our order. I argued that it was not. He told me I ordered pizzas. I had to pull up the menu and show him, he made out it was my fault, told me I ordered the "German" pizza which has frankfurters and chips on it, I told him I said werstel and chips and, I did not mention a pizza or the word frankfurters, how is there a confusion. He told me when I ordered the chips he asked me white or red sauce, I said no just normal chips, and apparently that was me acknowledging that that was a pizza order too. Anyway he took them back and we got what I actually ordered after a wait. But it is his job to specify what the order is, and to try and tell me that I ordered the pizzas was aggravating. Now onto the pizza I actually ordered, it has Friarelli on it. The pizza should be called "Sea." it was horrible with that green on it, the saltiest thing I've ever eaten. I removed it from the pizza, and then the pizza was edible. The pizza base was nice but needed more sauce. It was not a nice experience. 4 of us left...

Our first impression was deceiving. We were four people and ordered four pizzas: a Quattro Formaggi, a Diavola, and two ‘Buffalas’. When the dishes arrived, we couldn’t help but exclaim ‘Wow!’ – the presentation was impeccable. Unfortunately, from that point onwards the experience went downhill.

The restaurant prides itself on holding a Neapolitan certification, but our experience did not match the supposed quality standard. The Quattro Formaggi was excessively liquid, making it nearly impossible to cut into slices without the plate filling with an oily liquid that looked far less appealing than the initial impression. The Diavola, while not as disastrous, could hardly be described as Neapolitan – neither the dough nor the ingredients lived up to what one would expect.

The worst, however, were the ‘Buffalas’. Allegedly made with buffalo mozzarella, the cheese turned out to be nothing more than a rubbery, flavourless mass. The dough across all the pizzas was bland and soft, lacking any character.

We had higher expectations based on previous reviews, but sadly cannot recommend this restaurant. I doubt customer feedback has much effect, since most visitors are probably just passing through, so customer loyalty does not appear to be their goal. If you want a mediocre pizza with impressive looks, this is...

Where do I start? Well, if I could give Oro di Napoli more than 5 stars, I would! This isn’t just a pizzeria, it’s a sacred pilgrimage for your taste buds. From the moment you walk in, you’re greeted by the sweet aroma of freshly baked dough and the kind of warmth that makes you want to take your shoes off and stay forever.

The pizza? It’s like a little piece of Italy that landed on Tenerife, but with a twist of tropical sunshine. The dough is perfectly fluffy with a crispy edge, like the crust was kissed by the pizza gods themselves. The toppings? Fresh, vibrant, and balanced in a way that makes you wonder if the chefs have some secret pizza wizardry happening in the back.

If you’re looking for a pizza with the ideal ratio of sauce to cheese (which I didn’t know was even possible), Oro di Napoli has it mastered. The Margherita is simple, yet every bite is an explosion of joy. I would travel across oceans just for one more slice.

Pro tip: Don’t skip the dessert! The tiramisu is so good that it almost makes you question your loyalty to your own grandmother’s recipe. Almost.

In short, if you’re on Tenerife and you don’t go to Oro di Napoli, you’re missing out on what could be the best pizza experience of your life. Seriously, don’t be that person. Go. Enjoy....