Hard to rate. They have lots of tables, but not enough employees and/or cooks, so the service is slow and you wait the dish for a long time. We came during lunch break; I had to hurry to eat my secundo because we had to get back to work, and my colleague didn't have the time to eat it at all - it arrived when it was time to leave (we were already late) so we had to refuse it. It was stressful, frustrating and not relaxing. The music - too loud!! But we still want to to come back. Outside of working days. Why? Because the food we could eat was DELICIOUS. We hope next time it is not as noisy and that there are enough people to...
Read moreDecepcionante.
Encontramos un pelo en un plato de las 4 personas que fuimos a comer.
Ella había pedido parihuela y cuando le quedaba poco para acabar, se encontró un trozo de cilantro con un pelo enredado. Al sacarlo de la boca se pudo ver lo enredado que estaba.
Obviamente entendimos que ese pelo que estaba al fondo enredado con cilantro había llegado asi por parte de ellos. Les explicamos lo sucedido, respondieron diciendo que no hay ninguna mujer en la cocina, no supieron dar mas respuesta que eso, sin ir mas allá que justificarse con la misma frase.
Si el pelo hubiera sido de la mujer ( que además lo llevaba recogido) lo hubiera visto flotando antes de meterse en la boca la cucharada.
A la hora de pagar nos cobraron ese plato de parihuela, le comenté que me parece mal que cobren un plato con un pelo que es responsabilidad de ellos.
Además fue muy desagradable para la mujer que le tocó, le dieron un poco de nauseas y encima se lo cobraron.
Finalmente la camarera volvió a insistir con que no hay mujeres en la cocina, le explique que el pelo estaba enredado en el cilantro, que eso venia asi por parte de ellos pero aun asi nos lo cobraron. Fácilmente podría haber un pelo ya en la cocina antes de que vengan los cocineros o incluso en la ropa de estos, aunque parece que no les interesaba pensar mucho en esto.
Decepcionante el trato recibido y la falta de autocrítica....
Read moreWhen we entered the places I had mixed feelings (partly it was very early for dinner especially Spanish standards) as we walked down to a plainly decorated empty dining zone with a TV on... However, the ceviche was amazing and the Peruvian seafood stew was absolutely delicious (under soups on the menu), both were massive portions.. especially the stew, it was enough for 3 people... The service was very good and friendly... We worked...
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