Pícaro Tapas y Copas — Restaurant in Cuenca

I was overcharged by a comical amount earlier today.

I honestly do not understand why certain restaurants in Spain overcharge tourists. The prices are on the menu both inside and outside the restaurant. When we compare the prices on the menu to the price on the receipt, we are obviously going to see the discrepancies and raise a stink. Why do it?

I came here with my two sons while visiting the historical center of Cuenca. We ordered 3 hamburgers, which were listed as 17.50 euros each. The burgers were excellent. We modified one of the burgers for my younger son because he only wanted cheese as a topping, and the kitchen even got that right. We were extremely satisfied customers, which is why I do not understand why the restaurant would do something as stupid as overcharge us by 1 measly euro per burger.

I also do not understand the culture of asking the customer, “Is the bill okay?” in order to pretend all is well. Why would I raise an overcharging issue in front of my kids and fight with restaurant staff over 3 euros? As far as any potential language difficulties go, as you can see on the menu, there is not a single burger that costs 18.5 euros.

Avoid this place and give your business to the other establishments...

Very disappointing visit, having booked a table based on Google reviews. From being ignored at the entrance, whilst bar staff chatted and drank, to the dreadful food. Plus points - busy place with nice decor, loud music - a popular place for a Saturday evening drink evidently. The food however was not good. The burger was cold, as were the fries (which seemed days old), My daughter's food was also cold, and obviously reheated from who knows when. The eggs had been cooked fresh, thankfully, and were warm, but sat on top of the cold old food. My meat was hot, but again it didn't taste fresh - my thoughts were that old / dirty oil had been used for the cooking. When it came to pay we said that the food hadn't been good and was cold, to be told 'why didn't you say? We could have reheated it? ' It was beyond repair. A free local drink was provided to soften the blow but it will remain one of our worst meals in Spain (and we've been here...

We visited this restaurant in the beautiful city of Cuenca on a sunny day. Unfortunately, our experience at Picaro wasn't as great. We had to wait a long time for our order to be taken, apparently due to a busy kitchen, which was understandable. However, there wasn't even time to bring us another drink. In the meantime, people who arrived after us could order and did get food... The starters were tasty and helped a bit to make up for the wait. For the main course, the Solomillo was tasty, but the Lubina was bland and unexciting. While ordering, we selected promising desserts, but after a 2.5-hour wait, they were no longer available, and we were served cheap store-bought ice cream instead. Additionally, the toilet was very dirty and broken, so we couldn't use it. The restaurant might be better on quieter days, but unfortunately, our experience was very...