Julieta Coffee — Restaurant in Málaga

This Julieta Coffee in Calle Trinidad Grund is the best Julieta Coffee branch and the best coffee shop/breakfast/brunch/lunch place in the entire Malaga city! I have lived in Malaga for more than a year and I have eaten at and met very wonderful staff in many restaurants and coffee shops in Malaga but no place ticks off all the boxes of the experience that you want in a coffee shop/restaurant except this branch of Julieta Coffee. The location is excellent. The food served here is the tastiest (whether it is any of the toasts, classic bocadillos like focaccia, or energy bowls like the Acai). The drinks are always served best (whether it is any of the natural juices like Golden Skin or any of their coffee or tea drinks like the green matcha latte. Even though I prefer milk over coffee, I became interested in checking out the other coffee drinks after I tasted their version of latte macchiato and flat white). The service of the staff is the warmest. Their kindness and attentiveness the most unforgettable. Especially when I lost my ring yesterday while studying and writing in the coffee shop. I took the ring off and forgot it on the table when I transferred to another table to avoid the sunlight. I forgot about the ring when I transferred. The table was already cleaned by the staff when I remembered that I forgot it at the table. So I asked for help from them to find the ring. Ivan, the only guy among the staff that day, was fantastic! He searched for it, even rummaged through the trash to help me find it. The other staff, Natalia, Pilar, Samantha, and Nicole, also helped search for it in between serving the other customers. I have not experienced such effort and going beyond what is expected, especially in a busy coffee shop like this Julieta Coffee branch. They were already great at their job even without the incident to begin with. But they have become the best for me, especially Ivan and Natalia (who found my ring), after the way they helped me. They even allowed me to continue searching for my ring during closing time and helped me to email the Julieta administrative office to raise my concern. They were very accommodating. I received a call today that they found my ring. And I just cannot thank them enough. At the end of the day, finding the ring was already a bonus because their efforts were priceless. I hope there will be more coffee shops that serve great food, fantastic drinks, and the best staff like this Julieta Coffee branch! More power to Ivan, Natalia, Pilar,...

Unfortunately one waiter is ruining it for this place. We came here multiple times while having a lovely lady serving us and everything was great! Food came fast (and was lovely) and service was good. Unfortunately we had to end the last two days of our trip with a male waiter, who did not help us at all. Had to ask multiple times if he wanted to take our order, while it seemed like he was only going to tables with locals. When I finally decided to order at the counter, he did not take my order well. I ordered two energy bowls, 1 without coconut, and a cappuccino. We ended up getting only 1 energy bowl, with coconut. We then waited a few minutes after the first bowl to see if the other would come, but when it did not decided to ask about it. We then ordered a second one, and the answer again was “yes yes will do”. Still no bowl in the end so we left when we finished the rest. When complaining, he did not seem to get the issue and because we were also in a hurry, one of us was left not getting any breakfast… very annoying. Next day, hoping this waiter would not be here again, we went with good hopes. Only to be ignored by him again for 10 minutes, and also asking him again to take our order “yeah yeah wait” is all we got and then he simply went on with other tasks like cleaning the tables inside (whereas almost everyone was sitting outside). Multiple people who came here after us were served, so after 15 minutes we decided to leave and sit at the cafe next door (very nice btw)! Bummer he is ruining the vibe of this cafe, because the food was good, but we won’t come here again because of him!! (Bad experiences on 23rd and...

firstly was ignored not even acknowledged, stood at the cafe bar for 5min before having to call out the barista and ask him if I can order for take away, then waited 10min for that to be made, then gave it to me and just carried on making other customer drinks, i stood there another 5min to be charged, was close to just walking out with the coffee since I wasn't acknowledged again, then asked him are you going to charge me or shall I just take these for free? Then he charged and walked away, I then waited for my pan au chocolate and stood again for another 5min to then ask him where is my pan au chocolate and then walked away with crossaint and didn't come back then again stood for another 5min and I asked where is my pan au chocolate and he forgot and didn't charge me so charged me again, I got back to my apartment and realised they gave half a cup of flat white so basically just coffee no milk so it's not even a flay white and my cappucino was just all whip cream. Terrible service, the lady serving also just ignored me as I walked in and just did not give any eye contact, Service is the worst I've seen here. Will be going to the other local cafe next time. I don't...