Custom House by HNB — Restaurant in Madrid

The food is terrible, no flavour and Luke warm. My veggie burger was severely bland. My dad's chicken was raw and he had to send it back to get reheated. Expensive for what you receive, not worth it at all. The table next to us returned their food. Desserts were OK, nothing delicious or worth eating. Services is very slow because there seems to be only 3 workers for the entire place. Although the beautiful soanish waitress we had with the slick back hair in a bun was very polite and was doing her best with the amount of tables she had. I think people eat here because there's no other...

I for one had an excellent time dining here! I was spending the night in the hotel and was hungry, so I decided to go downstairs and get a drink and some supper. My Aperol was perfect; the bread they brought me was perfectly crusty and delish dipped in olive oil. I had artichokes for an appetizer with egg and then the salmon for dinner. For dessert, I recommend the chocolate lava cake, it’s delish. Def wouldn’t mind eating here again if I end up staying at the hotel again the next time...

This food took a very long time to come out and was cold. The chicken patty was a frozen reheated patty. The seafood pasta should have had more sauce and the seafood was under seasoned. We never received...