KFC — Restaurant in Marbella

I love KFC but this place keeps letting me down. The servers are nice but the food needs so much improvement compared to regular branches. (1) I always get a 3 piece chicken meal. If I do not explicitly say ORIGINAL, I am served 'crispy' batter chicken. The default order should be 'original' hence the name. It is the original and normal chicken. The crispy batter is tastless air. (2) I am regularly served a little chicken wing as part of my '3 pieces'. Okay, a wing is a piece of chicken but if I wanted a little wing, I would order bunch of wings for far less money. 3 pieces, traditionally and always at KFC, have been larger pieces of chicken, i.e. a drumstick, or leg/breast portion. Serving a little chicken wing is obviously a cost-cutting measure but it's not a cheap fast-food meal so stop playing us like this. (3) I bought a 6 piece bucket for me and my girlfriend and got two tiny little fries. Seriously, TINY! And the server tried to send me off with two tiny cans of Pepsi Max. I asked for draught in large cups to go, which she gave me but they had no ice so it was warm in minutes. This is a 20 euro order and get a couple of handfuls of fries, warm coke and 2 little wings as 2 of the pieces?

Have some respect for the Colonel. Up your standards and I will get very fat at your restaurant. Or, you can stay the same and I'll start eating Cesar Salad...

I can struggle to rate this restaurant any better. KFC used to teach staff CHAMPS,

Cleanliness, yeah ok tables cleared of tray but not sanitised or the floors swept. The area Infront of the counter I doubt has been cleaned all day.

Hospitality, staff are not happy, just doing their job, can be seen to take the receipt for the current customer and call the next before finishing serving the current. Rude.

Accuracy. For me, Fail. When the order was ready, it was prepared incorrectly.

Maintenance. Low or about average but certainly room for improvement.

Product. Cold and greasy and over held (beyond permitted time) chicken and yes I do know the difference. Cold fries. Sad for a brand shouting fresh.

Speed.. slow always. Certainly not fast and not to a reasonable time seriously can improve!

I really wonder what the kitchen and less visible areas of this restaurant are like. From my observations, basic food and hygiene is low. Really could improve and make for a better guest experience and...

KFC is KFC no matter where you are in the world. If you’ve been there before, you know what to expect, and this location in Cañada is no different. The food quality is consistent, the place is clean, service is quick, and, most importantly, they have the signature chicken wings I always come to KFC for.

This time, the menu had something new—Chicken Pieces. I decided to try a few, but I can’t recommend them. They’re essentially large cuts of chicken, like breast in breading. They’re big but not very tasty. What I do recommend, though, are the chicken wings. They’re excellent and definitely worth coming to KFC for.

The wings are the same as what you’d get at KFC anywhere in the world. It might not sound very exciting, but after a year and a half without KFC, I was impressed and really...