So my wife & I found this quiet restaurant and based on the reviews decided to give it a shot. The initial staff were friendly & welcoming and despite waiting a long while for our food it was very good and a decent experience...until!
My wife had about a quarter of her steak left when she noticed a feather on the side of the meat (not the top which would have been more likely for an errant feather falling out of the sky) and not wanting to continue eating the steak, out of hygiene concerns about the kitchen, decided to inform a passing waitress. Our goal at best was to just have the untouched meat deducted from the bill, what we got was the self-described manager telling us that COWS HAVE FEATHERS and sociopathically staring at us to try and accept this new "truth".
In amongst the other gibberish of responsibility evasion, this manager did say the kitchen handled poultry without admitting a possible link to the situation before us, before returning to how cow hair and feathers were basically the same thing...and apparently internal...
When we repeatedly called her on this cow feather nonsense (not always politely and incensed at the implications made that we did it ourselves) she eventually just threw a fit, grabbed the plate, said she wasn't arguing over a feather (an argument she decided to have in the first place), said that she would remove the whole thing from the bill (not the goal) and left. We had to ask for our bill 4 times after that before we could leave.
Now I don't know what I was expecting from an out of the way Irish bar but it definitely wasn't being told that COWS HAVE FEATHERS!"
So fair warning on hygiene and the responsibility this place takes for it.
Oh! and have your cameras ready in case a cow...
Read moreTe confundes de persona. Yo fui quien bajó a deciros que ya era suficiente con el follón. Comentas que entré de malas maneras; si quieres, después de estar una hora en la cama sin poder dormir por vuestro ruido, ¿me levanto, me visto y te doy dos besos y las gracias? Realmente creo que tienes un bar estupendo, pero lo de la terraza se te está yendo de las manos. No sé si te das cuenta de que tu bar está en una calle estrecha y produce un eco tremendo. Vivo en el edificio grande y puedo oír todas las conversaciones que se mantienen en tu terraza. Y ya no te hablo solo de las conversaciones: las risas desmesuradas, la gente gritando como animales, cantando como si fuera un concierto de Oasis… Es una auténtica barbaridad, créeme.
Cuando quieras, te invito a mi casa para que experimentes en primera persona cómo se escucha todo desde aquí. Hablas de educación. Permíteme decirte que poca demuestras cuando, a pesar de las quejas, a día de hoy no has hecho nada por solucionarlo. Te repito: tienes un bar que es una maravilla, pero lo que permites que suceda en la terraza todas las tardes y noches es una falta de respeto hacia los vecinos. Perdóname, pero tu clientela (al menos la de la terraza) no es cívica. Es el típico turismo maleducado y alcoholizado que quienes vivimos aquí odiamos, y que ha contribuido a la mala fama de Salou.
No hay ninguna otra terraza en Salou donde pase lo que pasa en la tuya. Está en tu mano cambiar esta situación. Si realmente quieres tener una buena relación con los vecinos, ser respetuoso y educado, también está en tu mano hacerlo. Luego, si la policía va a tu local, al menos sabrás el porqué.
You are confusing me with someone else. I was the one who came down to tell you that enough was enough with all the noise. You say that I came in with a bad attitude; what do you expect? After spending an hour in bed unable to sleep because of your noise, should I get up, get dressed, and come down to give you two kisses and thank you? Honestly, I think you have a great bar, but the situation with the terrace is getting out of hand. I don’t know if you realize that your bar is located on a narrow street and the echo it produces is tremendous. I live in the large building and I can hear every single conversation from your terrace. And that’s not even the worst part: the exaggerated laughter, people shouting like animals, singing as if they were at an Oasis concert… It’s truly outrageous, believe me.
Whenever you want, you’re welcome to come to my house and experience it for yourself. You talk about respect and good manners. Allow me to say that you show very little, considering that despite several complaints, you have done nothing to address the issue. Again, you have a wonderful bar, but allowing what happens on your terrace every afternoon and night is extremely disrespectful to the neighbors. I’m sorry, but your clientele (at least those on the terrace) are not civil. They are the typical rude, drunken tourists that those of us who live here despise, and who have contributed to Salou’s bad reputation.
There is no other terrace in Salou where what happens at yours happens. It’s in your hands to change this. If you truly want to have a good relationship with the neighbors, be respectful, and show good manners, it is entirely up to you. And when the police come to your establishment, at least you...
Read morePro:, Decent grub when you're all inclusive and looking for something different. Cons: You're left waiting at the door for a table and when you approach them they'll be a few minutes, bear in mind it wasn't busy. Eventually we got in and drinks were ordered promptly and arrived left waiting for food order to be taken about 20 mins and when ordered probably 35-40 mins waiting for food to arrive. Eventually asked for the bill about an hour after we ordered and was left waiting and asked a second person again left waiting again we had asked a 3rd person after 25+ minutes later I eventually got an excuse nobody had a bill running for our table and then it was the table next paid , running excuses. If the service was better and the air con was actually on this would be an amazing spot i just didn't see the service today. Food: Kids Chicken Curry, Kids Sausage&Chips, Adult Chicken Curry and Adult Chicken Mash and pepper sauce - all to a...
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