Kyoto Restaurant — Restaurant in Sant Cugat del Vallès

terrible experience, and all of it due to the service. the waiter named DONG, was very rude. When I asked if the AC could be turned a little down he didn´t reply but grunted, laughed and walked away. When I informed him that I had written the wrong order number, he said that it didn´t matter and that I had to pay for it anyways, something that was later corrected by a more educated and professional water. The spanish guy with tattoos who looks homeless was also very rude, I asked if the leftovers could be packed for takeaway and he simply walked away without answering. My food was good, and the location is great, I know my girlfriend didn´t like her food but the worst part was the service by Dong. I loved the menu and would have come back a lot but because of his lack of education and his unprofessionalism I won´t be,...

They're almost always closed this is super annoying we used to co.e here every two weeks but then the waiting times got higher and I've gotten my order wrong 3 times within a month it's absurd also I'm allergic to pepper and I've ordered the Ramen abd asked no pepper they said OK then I got the Ramen and it had pepper and a absurd amount it probably had m ore than usual the next time I was there I asked for no pepper they said OK the same thing and then the third time I asked and told them you guys got it wrong and then they said "oh the capsuls of Ramen we heat up have pepper already in them" so im like OK so the first bad thing is I could of been hurt then I realized that the Ramen was pre made since the came I capsules. So i would...

The food is well-presented and the waiting staff are friendly and efficient, but the experience fell short of expectations overall given the prices and location. I left with the sensation that I had eaten a lot of monosodium glutamate and a lot of sugar when all I really wanted was fish and rice (clean food), without the additives and drizzled sauces. There wasn't any tuna on the menu. The tempura seemed to have been fried in old oil. The wall had splashings of food, the toilets smelled, and the waiters put plates on the table on top of napkins or menus or whatever else was in the way. My son ate a lot, but I won't be taking him back as I don't think this restaurant is as healthy as Japanese food usually is, in my experience...