Los Pinchitos Restaurant — Restaurant in Santa Cruz de Tenerife

I rarely give low ratings, but after my experience here it's been one of the worst places I've been to, and the worst on my holiday.

It was okay at first being offered a table until we asked for the menu in English. We weren't rude or did anything to change the atmosphere, but it did, uou could really tell. As soon as we got the menus they asked what drink. We tried to rush to find the drinks they offered in the menu but the water was like "hellooo" and we had to say we needed time and we did say time in Spanish. But we didn't mean an hour!!

They constantly walked past our table, all smiley to the other customers, saw us and frowned.

I have anxiety anyway so I worry a lot if I'm doing something wrong or look weird, but my whole table felt the sudden change of atmosphere, like we were outsiders and didn't want us there. But we chose to go there, give them our money and support their business, I'm not sure why they had to be so judgemental. 🤷🏽‍♀️

Anyways, an hour later we got the waiters attention and we ordered both the drinks and food. Drinks were fast food took 30mins -which was fine. By the time they asked for what food we wanted they were very busy and I'm felt like they just wanted us out when people started to wait outside and inside.

Food, it was okay. Very salty, didn't need the extra salt if you get the seafood paella. Crabs that were on it looked pretty but held no meat.

One of the grilled fish me had was burnt all on one side which was a shame.

When we asked for a bill they made fun of one of us as one of us struggled to explain we wanted the bill. Luckily our person was gullible and didn't noticed he laughed at them but me and my partner noticed and thought it was quite mean.

It's a shame if they have a stigma against us British, we just wanted food and have a good time. We don't drink or talk loud, not sure why they acted so rude against us.

If you got this far well done. It's okay if not.

Ps.

THEY CHARGED US $6 FOR 5 PIECES OF BREAD WITHOUT ASKING, THEY JUST...

Watch out it's a TOURIST TRAP! My girlfriend and I had the worst experience in the whole Tenerife. The place was run very badly. Tattooed head waiter ran around with the tablet in his hand, taking orders. There were a few more Spanish speaking waiters doing basic stuff.

Its chaos! When we walked in, we had to find ourselves a table. From the beginning, we felt very ignored, maybe because we were not locals. After waiting a while, the head waiter took our order and flew away. We received standard bread, water, and coke. My girlfriend's glass of wine didn't arrive. When I finally got the head waiters attention, he shouted from our table through the other end of the restaurant in spanish (i would assume) where is the wine?

We received starters in around 15 minutes. We tried to get attention from the staff to ask for the wine, but no luck. Completely ignored until the head waiter came back to us after 30 minutes. Our starter plates were cleared, and our table was forgotten about for a really long time. While we were waiting for our mains, the server that was passing by asked us if we wanted a dessert menu. We informed him that we are still waiting for our mains. (STILL WITHOUT WINE) The server threw us two empty plates, smaking the table with the fist at the end. After a while, the head waiter came to us and asked if everything was OK. We told him that we were waiting for the mains. He shouted again and went to the kitchen to give out to them. He came back and told us after an hour that the dish we ordered was not available and suggested something else that we agreed to. We received that in 15 min. Head waiter apologised to us and said, "Enjoy your meal" while wiping his hands off our clean napkins. Unfortunately, we didn't enjoy our experience in the restaurant. Nice pictures, and good reviews are...

it seems like this place varies a lot between positivr and negative reviews. ours was negative, this negative in fact, that i even decided to write it in the first place.

we were greeted at the front, and waited fir our table. inside, the atmosphere was very loud, with plates banging, and the staff screaming at eachother - pure chaos. we ordered our food and drinks, and waited, and waited, and waited… in the meantime another waiter asked us if we want anything to drink… after we ordered it. after half an hour, we had to remind our waiter that we had ordered drinks, but didnt get them. it seemed like he forgot, since another table that waited only a few minutes already got theirs. the waiter responded with a very angry “uno momento”, which i found shocking. after 45 minutes we got our drinks. you could argue, that it is indeed a very long time for opening 2 bottles of beer and serving 2 glasses of wine. before we even got our drinks, 2 of us got their food, which was blend, and the portion sizes very questionable. it just didnt make sense to us, that a slice of tomato got served with half an avocado, resulting in a salad lacking in flavor. the rest of the food (which got served after 2 of us had finished) was meh, at least the portions were of fair size. the rice was alright, but the meat was not fresh, and looked like it was cooked in water. the fat was unrendered, making it chewy. the shrimps in tempura werent cripsy, which defeat the purpose of the tempura IMO. one dish, we didnt recieve at all. but what is worse is the fact that it was still on the receipt (which we obviously told them). the service and atmosphere were terrible. the food would’ve maybe saved them from the 1 star review but the 4,4 star is as astonishing to me, that i cant give them anything higher. we paid around...