We visited Spoons twice. Once during the day, and another time at night. Two very different experiences.
Day Experience: Great! The food was very nice, and fairly priced. The staff were nice and polite. The cajun chicken and nachos were very tasty. Although the nachos needed more salsa. Partner had garlic bread with cheese to start followed by chicken parma main whixh he liked. Service was a bit slow, despite not being overly busy at the time. The prices were reasonable. However, the food was tasty enough to still warrant 4 stars. Great views!
Night Experience: Sadly, this was a whole other story. It was just over an hour before closing time on a Friday night. There were still 5 tables with people sitting and drinking. It was clearly still open and serving. The reception from the waitress was frosty. No smile, no welcome... just a sour face as she pointed to a table. We ordered drinks, which took a while to order and to arrive. When she brought the drinks out, she was scouling, and had a pissy attitude. No idea what her issue was, but we were polite to her regardless. She really let the place down to be honest, and is definitely in the wrong line of work. The drinks weren't that great either. I had a pina colada which was more like a jug of milk with ice and a splash of vodka (nothing like the menu photos!). I would have tried a different drink if it wasn't for the grumpy waitress. This was the only bad experience in...
Read moreWas ok. Ordered a steak, and it was a nice steak, but steaks are good elsewhere too. Was asked what sauce I would like, Peppercorn or mushroom, so I went Mushroom, and so did all other members of the party, thinking it was inclusive, only to find they added £2 to the bill for each one. The menu had nothing about it. I know it's only £2 per person (for probably about 2 teaspoons full) , but if that's the case, why's it so important to be so underhand/sly/dirty about it, state it. Not one of us questioned it until the receipt came to the table. We wont be going back again, and it was ok.
In RESPONSE to below reply "Not one of us questioned it until the receipt came to the table." We dont go looking on walls or go on facebook before ordering, we read the menu, and listen to the waiter. So easy just to say "for £2 extra", reason why you dont is because it costs you revenue! It's a shame, cause it left a bad taste in our mouth. We werent going to make a scene in your establishment, we chewed it over, but eventually it was enough for me to come on here and take the time to write this several hours later, and then this reply, and can assure you I have better things to...
Read moreGastropub - dunno about the gastro. A standard restaurant, nothing spectacular. Did not expect spectacular, but cannot find a reason to go back. Ok food, not extremely tasty but ok. The service was ok but some of the servers seem unmotivated. I dunno who is the owner, was he the one the looked to lack of motivation? Maybe the reality had hit and the restaurant became a grind? The food was ok, served the purpose, but was not nice enough to come back. Particularly the potatoes had no taste whatsoever. The one who ordered the chicken complained that the chicken was tastless.. I appreciate that this is someone's business. We are just one set of customers who hoped for some more taste. Thank you. No immediate...
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