Ristorante Seven Lugano — Restaurant in Circolo di Lugano ovest

Update:

The waiter tried to reap us off by lying about the price of the bottle of wine. Bought a wine for 50ish swiss franc, and the bills came with '76'. When we tried to point out their ignorant mistake, we have to argue with the waiter as the impolite and unprofessional waiter insisted that the price is correct--even if we showed them the price on the wine list as a proof. They didn't even apologise sincerely. We are utterly unpleased with this service, and the waiter and waitress really need to learn how to serve better, and most importantly, not to argue with the customer when they're clearly on the wrong side. In fact, I think they should not even charge the dish they made wrongly. Definitely not recommended going here. Total disappointment.

I gave it a three stars because the dessert was good and the wine was really nice. One of the main dish we ordered, the bream, was also good. However, for the tuna I ordered, it wasn't cooked at all. I then asked them to send it to the kitchen to have it cooked, but then it was still uncooked when the waitress served the dish to me. A two star therefore is deducted due to the apparent ignorance of the request. It's not like the food is extremely cheap. It's not. Therefore the dining experience wasn't great. Especially when you're paying 52 Swiss franc for a dish you asked to be made properly twice--which still...

A great experience.

The place is very nice, not to be confused with the bar at the ground floor, the restaurant gives you both a premium and cozy feel, dimmed lights, nicely spaced tables, and great view.

The ambience welcomes people of all ages, whether you are having a romantic dinner, a meeting, or birthday party. The staff is nice and competent.

Let's talk prices... honestly, considering everything, they are fine. Sure the it's a tad pricier than other places, but hey, you are in Switzerland, in a rooftop with lakeview, if you go in a place like this you shouldn't be surprised of the bill when it arrives.

Specifically we had the mixed plate of sushi, and beside being beautifully presented, was really good, i believe that for that price and quality you won't find anything comparable downtown. You won't find a lot of the, quite often overrated, salmon but instead more of other fishes in interesting combinations. Don't expect to get stuffed like you would in any all you can eat, but surely you will get out with a full belly.

Don't let the very few negative reviews turn you down, this place is...

to run away from is an anarchist.

We wanted to have dinner with the family (8 people) at the rooftop of the casino... We asked if there was room on the terrace. We said there was still room. We arrived at the restaurant, there was room inside, laughing at the good joke he had just made.

Despite this, we wanted to settle into this empty room.... The horrible dinner only one dish a piece of fried beef after more than 30 minutes of waiting with a "homemade wine at more than 70 Swiss francs per bottle... the other wines were between 500 CHF and 1500 CHF for wines that are usually worth 5 times less in restaurants.

A slow service with 10 waiters chatting with each other... a meal of more than an hour and a half for a dish of eight with the same dish....

an addition of more than 500 CHF not justified... tourism professional, my judgment is severe but real with all my years of experience.

I invite you to flee this scam with incompetent waiters, a kitchen worthy of a highway restaurant, an atmosphere of death and a bill that...