Adler Restaurant and Lounge — Restaurant in Kandersteg

I was disappointed with my recent dining experience, particularly with the udon noodle dish. Unfortunately, it arrived cold, featuring flavorless frozen vegetables and burnt cashews.

When I politely requested a replacement with a burger, citing the dish's poor execution, the manager's response surprised me. Initially, she insisted on charging me for both dishes. Moreover, she questioned me for specifics on what went wrong, despite my clear explanation.

What struck me as particularly off-putting was her sudden change in demeanor when my boyfriend began drafting a one-star review. Only then did she offer to address my concerns. It seemed her motivation stemmed from avoiding negative feedback rather than genuinely caring about my experience.

This encounter left a sour taste, and I felt compelled to share it. The manager's initial indifference and subsequent urgency to rectify the issue solely due to fear of a bad...

We had missed our bus and decided to stop here while waiting for the train, and thank goodness we did! The venison steak with lingonberries was hands down the best meal we’ve had in all of Switzerland. The dish came beautifully plated with tender venison, red cabbage, Brussels sprouts, spätzle, and even a poached pear topped with lingonberries and roasted chestnuts, the perfect blend of sweet, savory, and earthy flavors. Paired with a local Einsiedler beer on tap, everything was just perfect. Honestly shocked the reviews aren’t higher, between the food, the view of the Alps, and the fair pricing for Swiss standards, this was an...

SCAMM IT IS NOT A MICHELIN GUIDE RESTAURANT Well, worst fondu I ever tasted. We were 2 people and they forced us to pay 2 fondues because those were the "rules" of the restaurant. It was written fondu for minim 2 people. The waiter didnt know to speak english and could not explain why this was the case.

We took also a chesnut soup with was quite spicy and with a lot...