Din Tai Fung Taichung Branch — Restaurant in Taichung

Here it is !!! Din Tai Fung... i also believe that it's quite famous in the world too. Finally i can eat this restaurant for the first time in my life. Actually because my girlfriend told me that this is one of the must-eat list in your life (Hahaha ^3^), so i'm gonna introduce to you guys my girlfriend recommendation.

Xiao long bao (210 NT / 10 Pcs) This is top recommendation when you come here. At first, i thought what kind of xiao long bao would be this expensive (maybe i eat too many night market affordable food). But after i bite this food, i feel so happy LOL. The skin is so soft, so can even tear it off just using your lips. As on the TV, there are so much soup coming out from the inside, and you will need a spoon to hold it up. This XLB is superb ~

Braised Beef Noodle Soup (250 NT) There are 3 options of the beef part you like to serve in this noodle soup. You can smell this noodle when the waiter serve it to your table hmmmm~ I kind of surprised when i eat the noodle, I never taste this kind of noodle texture before, it's really smooth yet you won't feel tired of it when you eat a lot. The soup is little spicy which is very appetizing, also it doesn't has any "BEEF aroma" maybe in some other restaurant's beef noodle you would taste. So, it's good too...

Shrimp Fried Rice (230 NT) Many people said, the more simple the food is, the more difficult to make a tasteful one. I think we can use this "phrase" in this fried rice. DELICIOUS! For me as "fried rice" lover, the rice, egg, aroma, saltiness, shrimp freshness, all of the ingredients mixed in the good portion, i can't stop myself when i started too eat this. Now i know why they dare to put high price for just fried rice.

Shrimp & Pork Steamed Dumpling (180 NT) I never eat this food before, because as i know that usually this food is really spicy and i can't handle it. When this dumpling served, the red sauce in it very interesting, so remember to mixed it up first before eat it (maybe there's someone who like to just dip it rather than mixed it~ based on people's interest). It doesn't feel spicy at all, instead it more taste sour and salty at the same time. And the shrimp is very big too, oh yeah this dumpling skin and XLB skin is different, so don't be afraid to order both of them because you won't get tired of eating it.

Okay, the conclusion is when you want something more hygiene, nice service, and clean environment, i can recommend you come to this place. And they will refill you the hot tea every time you finish drinking the tea (the tea is good too, it's sugar-free). Feel so relieved coming here

PS : remember too make some reservation first, otherwise you have to wait more than 15 minutes if you just...

Update (20 July 2024): I received a call from Din Tai Fung's management to apologise for our poor experience on 6 July 2024. We discussed that the business should be human centric and consider individual circumstances in regard to its policy and procedures. To make up for our poor experience, management invited us to dine at the restaurant without having to wait in a queue. We did so on 20 July 2024 and received an excellent experience from start to finish. The staff at the entrance provided a seat for my elderly father and we were greeted warmly by the reception. We were brought to our table shortly afterwards. The food was amazing as usual and the table service was immaculate. Thank you for the outstanding experience to all the staff at the Taichung branch. My father was especially impressed with the attention to detail by your staff. We will be back.

Accordingly, we have updated our review to a 5-star review.

Original post (6 July 2024) I usually give very good reviews of Din Tai Fung around the world - Taipei, Taichung, Singapore, Sydney, Melbourne. However the staff at this Din Tai Fung treated us with appalling and indifferent attitudes. We arrived at 7.30pm on Friday 6 July 2024, with my 83-year-old father who is disabled. We were greeted by an indifferent male waiter at the front counter who told us we can't be put on the wait list because there were too many people waiting. I told the male waiter to look at my disabled and elderly father and said it was very difficult for him to go to have dinner there. The male waiter refused to even look at my father and told us to go away and get takeaway instead. We said we could wait but was refused again. My father couldn't even walk very far and was tired from standing. The waiter did not care at all. All he cares about was following company policy, irrespective of the situation.

We were shocked and hurt by your company's insistence on following policy and rules. Your business should be human-centric, and exceptions should be made where appropriate.

In this case, it was inappropriate to refuse entry to an elderly disabled person who has come a long way to dine there. It was also wrong for the male waiter to be so rude and indifferent to us.

We will not return. Your treatment of the elderly and the disabled is appalling and inhumane. Terrible....

This restaurant serves food that would please everyone. It is located in a department store in the food area (level B2). When you come you take a ticket with a number and wait. Our wait time was about 10 minutes, which is considered short for this place. We were a company of five and we came for lunch on a Tuesday, since this is considered the least busy day and time. You order using a smart phone by scanning a QR code. Food arrived to the table in waves. Their best dish is xiaolongbao which a type of a steamed dumplings filled with pork. Their second best (my opinion) is the baozi filled with mushrooms and green vegetable. The fried rice topped with a pork cutlet is nice. The spicy sour soup is rich and satisfying. Not everything is great... Their fish dumplings are better left in the kitchen. The service is impeccable, as there is always a waiter making sure to refill your tea or remove empty plates. Despite the large space, the noise level is acceptable and allow conversation. In summary, a nice restaurant with good food. I will...