tsubaki café — Restaurant in Zhongshan District

Stay away.

In summary: The coffee was not tasty, the cheesecake was burnt. The space inside is filled with mosquitos. The bathroom was filthy. The owners are impolite and obnoxious.

I am not the first one to make these comments.

I wouldn't come back here again. You can get better value for your money at family mart.

I have been to over 90 countries and thousands of establishments and have never had worse customer service.

The bizarre experience: We arrived around 4pm and there were one other customer, who seemed to be a friend of the couple running the shop. I ask if they were open for coffee, the man unwillingly comes to the door and gives us the menu. We asked if he could give us an introduction and he said to read the rules on the first page and then walks away.

The rules said that they cannot make drinks warm. Only iced with 2-3 ice cubes or hot drinks.

One drink minimum per person. Normal.

I went to the counter to order our drinks. I wanted the hot cocoa. And I asked if they can make it cold. The woman said they cannot make it cold. So then I inquired, which ones can you make cold? The woman rudely said "every other drink they can serve cold". (What a coincidence I picked the ONLY drink that they cannot make cold.)

My friend wanted the a dessert / snack. So I asked if the food was home made. She replied yes. I said it was our first time here, and if she had any recommendations, her answer was... Look at the menu on your own and decide. On addition we have a chocolate roll cake - she points to the handwritten line on the rules page. We ordered the cheesecake.

Drinks served, cheesecake brought to the table. No sugar and no milk was offered.

The cheesecake was burnt and much too sweet. My friend made small talk with the woman at the counter, she said the dessert was delicious but it could be better with less sugar. The woman behind the counter replied, "we will not change the way make the cheesecake." If you want cancer from eating a burnt cake or diabetes from the sugar overload, then this is for you.

The woman was not at all courteous and was uncivilized.

It was 6:01pm and the woman tells us they close at 6:00pm. We were in the middle of a conversation and asked politely for the hours of operations because we didn't see one at the door. She said to look outside. We look at the door and there was nothing written.

We asked, "today (Monday) you close at 6pm. What a about the other days?" The woman responded, "look at the blackboard, it's written outside." We responded, "can you tell us please, she said to look at the board outside the coffeeshop." Are we asking for your kidney or just to know their hours of operations?

The man at the coffeeshop (her partner) steps in and ask what the problem was, he was also extremely rude. He stands by her side and tell us if we want to know the hours of operation we must go to the blackboard on the street and look for ourselves. We were surprised at how hostile and unfriendly these two shopkeepers were. He proceeds to ask us to leave. He picks up the phone to call the police. We left at 6:05pm because we didn't want to waste any more time with these folks.

FYI to readers: The blackboard says they are closed on Tuesdays, Mondays sometimes they are open, the other days are from x - y.

To the shopkeepers: If there is trouble in your marriage or household, leave it at home. If you have this type attitude at the place where you spend your precious time and earn your money then you should not be in hospitality or customer service. Take your negative...

Fairly new pop up coffee shop in a small street. The decide is minimalist with simple clean lines and furniture. Great space to bring your lap top and work. The coffee, tea, and desserts were the highlight of our lunch. The meal combo beef curry rice + coffee was good but over priced ($320). We love supporting small businesses like this where the owners really care about the quality of the products.

We will certainly revisit for afternoon coffee...

A good quiet and cosy place to drink a coffee or have a brunch. They also offer pastries and snacks in the afternoon. They use a high quality coffee and they offer a wide range of coffee based drinks as well as other drink creation. The snacks are delicious, crispy daily baked bun and delicious toppings! I...