KFC — Restaurant in Dar es-Salaam

Beautiful place but lacks warmth from the staff, very cold with short answers like they were so tired while the night was just beginning

Chicken was not good at all, it was a bit bitter to taste and didnt taste like chicken. It was weekday, I wonder why the chicken was not good?, the chips potion was too small, even my 6 years old girl complained that the portion was too little for her!

Oreo crusher was disaster, it was too watery like the milk e]was not according to proportions required. I wish the owner could read this and make changes as these small customer complains are what matters in business.

Otherwise the whole ambiance was ok though the kids playground need attention, its worn out and seem like abandoned area.

Service: I would have loved to put a zero under service as the girls didnt have customer service acumen at all. I chose sprite initially, since I never tasted crusher before, I was then convinced to taste crusher so I wanted to change from sprite to crusher.. to our disappointement, the girl cashier refused to remove the sprite from our purchases saying its against their policy!!!! what policy! the sprite was still in their hands and I was forced to buy both crusher and sprite,...

They no more have the softy. Its very disappointing this was my 7th trip and they gave the sane answer. Why nkt remove it from the menu. Dont mislead the customer's. We come with all kids and hear its not available machine is broken. Is this the KFC standard ? Althoufht it's the most reasonable ice cream but they can give u the same soft serve in a sundae but not in a cone ? U see kids go there for the softy and putting 6 children I a van and then reaching there to find it's not available. Kazi hapo. Pls remove it from the menu if u cannot provide.

Staffs are polite in drive thru. They guide u these days of offers if you ask them. And greeting wise they have a good smile at the masaki centre. The...

KFC was just for desert this time.

Although every employee was wearing a hairnet, I worried, as the Soft Ice cream person kept putting Melted ice cream in a cone, then shaking it back into the Machine, (over n over again), hoping it would come out Cooler & more Firm. (To which it didn't). Eventually it was served, from that same sticky cone, used ten times already to recycle the warm ice cream. From my experience, a restaurant needs to let the machine cool down for 5 minutes before re-Serving the melted ice cream. And customers understand that waiting for Cold ice cream is worth the wait.

I felt that complaining at that time would have been futile. ...