Tonsai Seafood — Restaurant in Krabi Province

This was the most horrible restaurant experience i've ever encountered in my entire life! This was my second time going to this restaurant at Phi Phi, the first time was ok...average food and service. This time around we brought my boyfriends parents with us and they wanted to eat seafood so we took them here. The moment we arrived we were attended by an unfriendly waitress. We didn't pay attention to that but everything got worse and worse. My boyfriend ordered his main course first as we were still indecisive but he kindly asked the waitress to wait and serve everything together...5 minutes later we ordered the rest of the food. My boyfriend's bbq beef skewers arrived first, 5 minutes later the second dish arrived...both my boyfriend and his father finished their food and 15 minutes later mine arrived...my order was wrong and the waiter got really mad and refused to take the dish back to the kitchen, I insisted that it was the wrong order and he finally took it back with a rude impolite attitude closing the menu so hard on my face and turning his back. Finally my dish came after 15 minutes, I finished eating and my boyfriends mother STILL DIDNT GET HER DISH!!! She decided after 1 hour that she didn't want to eat there anymore and so we asked for the bill. My boyfriend went and asked for the bill because no waiter was coming to our table anyway...The guy he asked the bill from was so aggressive to the point that he was pushing my boyfriend and touching him and looking at us all asking "WHAT"?? We were flabbergasted and couldn't believe at what was happening. The bill came and my mother in law dish that she dint receive was there! We politely complaint (seen he was so hostile) and he threatened us to call the police and started making a scene. We went to pay and that waiter was even worse, telling us that we have enough money, and why we didn't want to pay black bla...another bad mannered, rude hostile and aggressive waiter. He was the worse! Didn't want to talk or understand that it wasn't about the money but the bad way they treated us from the beginning! He thought we didn't want to pay and kept on talking about that... we explained and explained but still no apology or remorse at all. He was mocking us and not taking us seriously at all! They took the dish we didn't receive out of the bill (no discount at all) we payed and left! They were still laughing behind us...What a horrid, disgusting restaurant! I've never experienced anything like this before! Please do not waste your time or money here! The food, let alone the service is worth it! There are many lovely amazing places at Phi Phi but...

A shipwreck of a meal: tonsai seafood disappoints on all fronts Let's be honest, Koh phi phi offers a bounty of fresh seafood experiences. Sadly, tonsai seafood isn't one of them. My recent visit was a culinary cruise that ran aground faster than a flounder on a sandbar.

Atmosphere: The ambience reeked of missed opportunities.

The Catch (of disappointment): The menu promised a bounty from the sea. My steak was hairy and my girlfriend's pasta was atrocious. The mussels were more like scrawny minnows, and tasted suspiciously like they had spent more time on the dock than in the ocean and were rawer than my nans vagina. Even the sides were a shipwreck - the bread was soggy and the sauce was pure vinegar.

Service Ahoy Matey? Our server, bless her heart, seemed more invested in chatting with her colleagues and balancing due to her weight than listening to us. Fat cow.

Price of the Plunder: The only thing saltier than the undercooked mussels was the final bill. For the subpar quality and service, tonsai seafood charges an exorbitant price. You're better off throwing your money in the ocean and hoping for a lucky catch.

Final Verdict: Unless you're a masochistic seagull looking for a stale french fry, avoid tonsai seafood like a shark avoids chum. There's a plethora of fantastic food restaurants in Koh phi phi waiting to serve you a delicious, fresh catch. Do yourself a favor and find...

AVOID!!⛔️ We thought we'd have a nice evening meal in a good pleasant spot x4 of us . We asked for a table for 4 and waved through as in find one ,that should of maybe been the red flag !anyway cut to the chase ordered our dishes starters and mains ,x2 prawn cocktails came out then the other two dishes came out 10/15 mins later!but the other stater didn't his main did ,so he ate his main then starter came out after main then my crab came out which was very poor to say the least 4/5 shells to bulk it out and the smallest claws ever ,I waited to speak with waitress and sent it back to which she wasn't happy !!wife's meal then turned up another 10 minutes later and by this point we'd past it sent that back !waitress said sorry but we've been really busy 💁‍♂️I refused to pay for crab and was threatened with police THATS ABIT OF A DRONE ON BUT THAT WAS OUR PLEASANT...