THE BROTHER RESTAURANT — Restaurant in Surat Thani Province

Worst experience ever!!!!!!!!! It was raining heavily and we decided to pop in for a coffee. My other half decided to order a pineapple shake. When it arrived and she tried it, the flavor was bad. Sour/rotten taste. I asked the boss to come and check and he did. He said it’s because we didn’t ask for sugar. I insisted that the fruit must be bad. The woman who prepared the shake then opened the box where they kept the prepared peeled pineapple pieces and was saying that they prepared it today and it’s fresh. I said let’s try the fruit itself. When I did it was immediately obvious that it has gone bad. Bad sour taste of slimey bacterial film on the outside. I told them to try and they will see what I was talking about but they didn’t. They just didn’t care. I told them that there is a nice looking and ripe whole unopened pineapple on top of the counter and that they should try make a shake from that one. They simply ignored me and went back to the kitchen/counter area. We understood that our shake will not be done but they didn’t communicate it to us. I asked “where is the shake?” And the answer was: “No” I had my coffee (was not bad but not good either) and was fuming about the treatment we got. Later a couple arrived and must have ordered pineapple shake because we saw the woman cutting up new pineapples and mixing it with the bad one to serve them…. We couldn’t believe our eyes.

Super bad, unbelievable, shame of Thailand!!!

Please do yourself a favour and don’t come...

not really happy with this place ..i am not much of a whinger but.

staff does not look interested at all in serving customers even many people wanted to order , it was quiet busy, so the food took a while but i didn't mind the wait for it since it was busy. ordered a mild phanang curry with beef. .presentation not nice. .. the beef was as tough as a shoe sole and the curry was so f*ing spicy, that it will burn you 3 times... when u eat it 2.when it leaves your body and in poor persons eyes , who has to clean the toilet after you..

don't get me wrong, i eat quiet hot, but this one was seriously the hottest and toughest curry i ever had.

i let the staff know that the food was just too spicy, but as expected no response ..

moral of the story, if you don't like to burn your chair warmer, ask for any kind of...

I cut my leg from a rusty object near the restaurant so I entered and asked if they had alcogel to wash the cut, the person who I guess is the owner said they dont have any and when I went to the toilet to wash it he said I can only go if I buy something, when I took a napkin and ignored him and went to the bathroom to wash the cut he followed me, almost hit me and then angriely kicked the bathroom door, If you are not acting like a caring human being how do you expect people become...