Wasabi Haad Son — Restaurant in Surat Thani Province

We felt very upset to see such an indifferent stuff. Looks like they have many instructions and don’t have the heart. The place is extremely commercial. No taking care of guest, taking care of sitting places. The birthday of 2 of us in a one day was destroyed and that was sad.

Before it was one of our best restaurants about atmosphere, but now looks like somebody takes care only of money, not of people. Also evening times that is so noisy now everybody’s shouting a lot and the music is more loud than the shouting of people and people are shouting more loud than the music and atmosphere is destroying. Also the quality of food now I feel more like in the eatery than in the restaurant because as I said - they take care more about the seating places than about the people now.

For example, a couple of times so we came and we asked for a table and they were free tables but they didn’t give for two people. They were waiting for the group of four and six people and they declined. no soul at all, no heart. Only...

Disappointing Experience – Poor Customer Focus

I arrived at this sushi restaurant at 9:15 PM on a holiday with friends, expecting to enjoy a late dinner. Their official closing time is 9:30 PM, yet we were turned away at the door and told they wouldn’t serve us because they were "closing soon." That's 15 minutes before closing.

If you're operating a business on a tourist island, your priority should be maximizing revenue and serving customers — not prioritizing staff convenience over service. I came on time, ready to spend money. Instead, I was met with disinterest and a complete lack of hospitality.

I urge the owners to review their staff’s attitude. Turning away paying customers during opening hours is not just bad service — it’s a direct loss to...

Gorgeous setting. The sushi is ok… I wouldn’t say the BEST! But for the island it s a great standard, the atmosphere and friendly team make up for it. They were out of sashimi (salmon) which was strange as they still could make all other salmon, which I think indicates all pre prepped. The tuna was the Color of watermelon which leads me to think is thawed. None the less I’m just very picky with sushi cause it’s my fave and I eat it a lot. But this is definitely worth checking out and trying - glad it’s a place I can now come too when I’m in the...