Baskin Robbins — Restaurant in Al Nahda

It has been observed that the staff at the counter have been demonstrating an unprofessional approach while dealing with customers. Specific issues include: • Lack of basic courtesy and customer service etiquette • Unwillingness to assist or respond to queries properly • Delayed service despite low footfall • Poor attitude and dismissive behavior when addressed

Such behavior reflects poorly not only on your brand but also affects the overall customer experience at the location.

We request you to kindly look into this matter at the earliest and take appropriate corrective action. Ensuring well-trained and courteous staff at your counters will go a long way in maintaining a positive brand image and customer...

Really rude staff skimming on ice cream scoops, ruined my evening since I was really looking forward to having my favorite love potion ice cream. I had asked for a big scoop worth 18AED, she put it in a big cup with the scoop of ice cream not even touching any walls of the cup, small as hell, when I asked her to redo she made it even smaller, I said I don’t want it so the guy there threw the scoop then threw the cup and as I was paying for my friend who was with me he rudely said I will not take your money I will take her money. Really big put off, now I don’t like the love potion anymore or Baskin and Robins. Happened on 25th may evening around 10 pm. I hope someone responsible will teach people what...

Baskin Robins all over UAE has beautifully sustained their service, cake designs, and flavors. My all-time favorite pistachio almond and choco chip has never gone wrong. In terms of their quality and quality, I do feel that this joint was better than the rest around Sharjah. The staff is attentive and polite despite being busy during peak times. Do come here to the Sahara Center Food court area and indulge yourself in this ice cream joint. There is a sitting area that can accommodate more...