Aminia Restaurant Dubai- Al Karama — Restaurant in Dubai

So I went yesterday for having a good meal with my family being the regular customer their. We finished food which was great in taste as usual,thanks to the kitchen team,so I realized from my sitting location that they have another display menu from which we can order kathi rolls . Without wasting a second I ordered double egg mutton kathi roll for a takeaway order,which is apparently of aed 18. I got the parcel,we finished the food and the bill comes. I paid without checking the pricing,however aed 25 caught my attention as we ordered everything above a certain amount. Upon realizing I noticed that I was charged aed 25 for a double egg mutton kathi roll. I cross check the doubt with the waiter,and he says because you are sitting in restaurant that's y manager charged 25 instead of 18,very illogical reason. So I asked him can you call the restaurant manager as I want to understand the reason for being over charged. Then the catch is the brown coat wearing arrogant man comes to the table and tries to explain that cafe amount is different and Pos( point of sale ) is different. So I asked him if pos is different then y you charging from restaurant bill instead of cafe Pos. So he got trapped in his own nuisance reasoning and started shouting at the waiter that don't you have brain to take the right order . All this shouting and humiliation of staff is happening in front of customers without apologizing for a mistake and showing empathetic behavior. So yes in case you want to spoil your experience then please feel free to visit the restaurant only for the food. As far as atmosphere is concern the restaurant manager will make sure to ruined it for you as he is highly unskilled and under trained. After all this drama after reaching home even the takeaway order was not right. The double egg for which I paid was missing. Sadly the whole family experience...

Hold onto your hats, spice lovers! Aminia, the legendary Calcutta eatery, has landed in Karama, bringing with it a taste of India's rich culinary history. This isn't just another curry house, oh no. This is an institution, a place where Bollywood stars and humble foodies alike have flocked for decades to savor the unique Mughlai flavors that have made Aminia a household name.

And let me tell you, the food lives up to the hype! Those lamb chops? Marinated to perfection and cooked with such finesse, they practically melted in my mouth. The kathi rolls? A symphony of flavors and textures, all wrapped up in a perfectly grilled roti. And the curries? Oh, my gravy-loving friends, they're a revelation! Each one boasts a distinct Bengali spirit, a depth of flavor that'll have you singing praises to the culinary gods. And don't even get me started on the naan – soft, pillowy, and the perfect vehicle for mopping up every last drop of that delicious gravy. Of course, no visit to Aminia is complete without sampling their legendary biryani. It's a masterpiece of fragrant rice and tender meat, a dish that's earned its place in Calcutta's culinary hall of fame.

The ambiance is simple but welcoming, spread across two floors, and the service is as warm as a hug from your favorite auntie. But the real star of the show is Kabir, the man who runs the place with passion and pride. He's inherited the culinary skills of his ancestors, and it shows in every delicious bite. So, my fellow food adventurers, if you're looking for a taste of authentic Indian cuisine that's steeped in history and bursting with flavour, Aminia is the place to be. It's a culinary journey that'll transport you to the heart of Calcutta without ever...

I would like to bring to your attention a concern that I believe requires immediate consideration. My name is Abhishek, and I recently placed an order through Noon that included Chicken Biryani, Chicken Handi, and Extra Potato—totaling AED 70. While I understand quality comes at a price, I expected a level of service that matched the cost.

Unfortunately, my instructions to include onions+pickles(which is complementary across all of the restaurans), and to ensure proper packaging were overlooked. This isn’t the first time I’ve had such an experience when ordering through third-party platforms or via the direct line, and it’s becoming increasingly disappointing.

As someone originally from Siliguri, I’ve always held Aminia in high regard and was also a frequent customer at Arsalan. Sadly, my recent experiences here haven’t lived up to that legacy. When attention to detail is missing and customers feel unheard, it's only natural to consider other options. If this trend continues, I may have to shift my preference to other restaurants like City of Joy or Arsalan, and I wouldn’t hesitate to suggest the same to others in my circle.

This message is intended as constructive feedback for you and your team to help ensure future customers don’t face similar issues. I hope it will be taken in the spirit intended.

Best...