Please consider this feedback from a well wisher of Paragon!!!
For food, Calicut paragon Nahdha branch has been my second home. I tried all the restaurants in Qusais and Nahdha area when I shifted to Dubai two years ago.
Almost everyday I have been having my breakfast and dinner form Calicut paragon. If Im around, during afternoons, I prefer my lunch also from Pargon. Many of my friends or clients meetings i do in Paragon over a meal here. Even If I go to any other part of Dubai, during mealtime, my first search is "calicut paragon nearby" or "Salkara nearby"
Food quality is really great and a special mention to the gentlemen who serve me .. Professional and Friendly. Mostly Thahir, Dennichan and Samesh take care of my breakfast, Manoj ettans special morinja Appam without centre needs a special applause. When I come in the morning when they see my car they start preparing my food as they know my preference based on the weekday. I use to carry empty big bottle they fill my ‘Pathimukam’ water (An indian Ayurvedic rose colour water which they serve as free) ready. Its like how your family members treat you when you are at home.
Sainuikka, Sreerag , Swapen, Mukesh, Sushant serve me at lunch and dinner. Awesome people!!!!
Also if I want something other than in the menu they will try to cook for me.
As a business consultant I tried to study the success formula of Calicut Paragon. First is their Fresh Quality food and the second they serve not just food they serve food with Love and care to their customers. I am sure this is happening because of drive and value systems of the owner and the way he takes care of his employees. I remember a famous quote " Keep your employees happy and they will keep your clients happy". Even-though Im regularly having food from here I did not have the opportunity to meet him in my last two years, but I should congratulate the man behind this for creating a wonderful team and ensuring the quality of food. Not to forget the hygene and cleanliness - flawless.
All in all, a very well managed ..
All the very best team.
Sorry for a lengthy note, I could not help...
Read moreExtremely Poor Service – A Huge Disappointment
We have been coming to calicut paragon for family gatherings, but this time, the experience was very very very very poor. The service was a complete mess, the waiters were not managed well, and they clearly had no idea what they were doing.
We were a group of 14 people, and the waiter recommended a kebab platter, two chicken curries, a fish dish, appam, and bread, assuring us it would be enough. We also ordered two plates of chicken lollipop as starters. We waited 20-25 minutes, which was understandable since it was a busy day. However, when we finally asked about the starters, the waiter brought them in the most careless way possible—no proper presentation, no effort, as if it didn’t matter whether we ate them or not.
Then came the kebab platter, which had only a few small kebabs, barely enough for 5-7 people. This showed a complete lack of knowledge about portion sizes. When we pointed it out, the waiter just told us to order another one—so we did, only to wait another 20 minutes for it to arrive. Meanwhile, the breads and appams had already gone cold.
To make things worse, the rest of the food came out one dish at a time, with 6-minute gaps in between. We had to keep asking where the fish curry and other items were. By the time everything arrived, we were completely frustrated, and the whole mood of our gathering was ruined. Even small cafeterias got more tastier food than this restaurant. Allapey chicken curry was pathetic. Tikka masala tasted like butter chicken.
This level of service is unacceptable. Is this how you train your employees? The management is clearly failing, and it’s disappointing to see such poor organization and customer service.
Don’t think you’re the only restaurant in Dubai—there are plenty of places with better service and respect for their customers. We will not be returning, and we do not recommend this...
Read moreCalicut Paragon - Dubai Review**
Ambiance: Calicut Paragon in Dubai offers a vibrant and welcoming atmosphere. The décor is simple yet elegant, with a focus on comfort. The restaurant is spacious and well-lit, making it a great place for family gatherings, casual dining, or business lunches.
Food: The highlight of Calicut Paragon is undoubtedly the food. Specializing in authentic Kerala cuisine, the restaurant offers a rich variety of dishes that cater to different tastes. Here are some standout items:
Malabar Biryani: Aromatic and flavorful, this dish is a must-try for any biryani lover. Fish Mango Curry: A perfect blend of tangy and spicy, with fresh fish cooked to perfection. Parotta and Beef Fry: The flaky parotta pairs excellently with the spicy and tender beef fry. Prawn Roast: Deliciously spiced prawns that are a treat for seafood enthusiasts. Appam with Stew: Soft appams served with a flavorful and creamy stew, a classic Kerala breakfast dish.
Service: The service at Calicut Paragon is top-notch. The staff is friendly, attentive, and knowledgeable about the menu. They are quick to make recommendations and ensure that your dining experience is pleasant.
Price: The prices are reasonable, especially considering the quality and portion sizes of the dishes. It's a great value for money, making it accessible for regular visits.
Overall Experience: Calicut Paragon in Dubai lives up to its reputation as one of the best places for Kerala cuisine. The combination of delicious food, excellent service, and a comfortable ambiance makes it a fantastic choice for anyone looking to enjoy authentic Indian flavors. Whether you're a fan of traditional Kerala dishes or looking to try something new, Calicut Paragon is definitely...
Read more