McDonald's — Restaurant in Dubai

I would give zero stars if I could.

This McDonald's branch is very unprofessional. The staff is neither welcoming nor helpful—in fact, they were degrading from the moment we walked in. They didn’t assist us with our order and showed little to no interest while processing it.

The manager, Jae Ann, was particularly disappointing. She didn’t even attempt to help us, yet she was noticeably polite to other customers who were dressed better. This kind of selective treatment is unacceptable. We are all paying customers and should be treated equally, regardless of appearance.

As a manager, Jae Ann should set a good example for the trainer, Jessica. Instead, they called someone else to take over, without explanation. I don’t know what their issue was, as I hadn’t even asked for anything yet. Even if they were tired, they should treat every customer with the same...

Kim was extremely unfriendly, not kind, and totally not serviced minded, I requested 1 additional sweet and sour sauce and she said it was a chargeable fee, even tho I order multiple times a week for my workers in my household, Kim should be demoted immediately and action shall be taken, I would not recommend this location at all, I would give zero stars if I could, further more when I arrived home I opened my 9 piece nugget and there was only 8, I suspect Kim of eating a nugget of mine due to me complaining about the sweet and sour sauce, additionally when I opened my hamburger 2 pickled where missing, and had been replaced with curry sauce, pickles are my favorite part of the burger and I could eat them without the meet and bun, extremely disappointing, I hope your reading this Kim, and I hope this is to your highest attention and a more...

This McDonald’s is truly one of the best I’ve ever had the pleasure of dining at. From the moment we arrived, we were greeted with a warm, welcoming smile, something I’ve never experienced to this extent at any other McDonald’s. The staff member assisting us was attentive and made the ordering process smooth, standing by to answer any questions we had. Once our order was placed, she continued to be friendly and efficient, delivering our food with a smile. She even asked if I’d like my dessert served immediately or after my meal, adding a thoughtful touch to the experience.

Her kindness and professionalism made this one of the most enjoyable dining experiences I’ve ever had at McDonald’s....