wagamama aberdeen — Restaurant in Aberdeen City

Food wise this chain has some of my favourite dishes sometimes they have changed up some dishes and added more spice which can ruin it, and some things like the Donburi which just are bland. My issue is rarely with the food but every single time we go the staff just ruin the entire experience. When you come in you get greeted by someone who will be nice and friendly saying I’ll be your server. Then you will never see them again. Another comes over with the food, and then once again you never get spoken to again. Few times I had to ask for a second drink it never came until I had to walk over to ask someone to check. Because no one will check in. I was charged just no one bothered to put them out.

We went again recently we sat longer waiting for someone to give us the bill once our table was empty than we did eating. I shouldn’t have to go over to get someone. No one on 3 separate times has been attentive but I can see the “first” waiter to greet themselves chatting away with 3 others at the front. They never look so you can’t make eye contact to get any help.. Quick to get you in but failure to keep up the service once you have made the order.

The restaurant had a lovely make over I want to go because of the amazing service not the decor… work on this please. Or I’ll have to just get take out to avoid the experience. Which is a shame. Used to be one of my favourite places. But now a-days when people are paying alot more than they used to they expect a lovely experience or else I’d may as well...

Venturing into Wagamama for a taste of their culinary offerings, I found myself on a journey of contrasting flavors and textures. From bitter disappointments to savory delights, here's a breakdown of my experience.

Starting off with a sip of their Pinacolada, I was met with unexpected bitterness that overshadowed any hint of sweetness. While I anticipated a tropical delight, the cocktail fell short, leaving me yearning for the familiar taste of a classic Pinacolada. Unfortunately, this rendition missed the mark, leaving a bitter taste lingering on my palate.

Moving on to the main course, I opted for the Beef Brisket Ramen, and I must say, it was a highlight of the meal. The bowl arrived brimming with steaming broth and tender beef brisket, creating a symphony of flavors with each spoonful. The broth was rich and flavorful, with just the right amount of depth to complement the hearty chunks of beef. Despite the generous portion of soup, it never felt overwhelming, allowing the flavors to shine through. This dish was a true testament to the artistry of ramen-making and left me thoroughly satisfied.

Next up were the chicken starters, and they did not disappoint. The chicken was tender and succulent, perfectly seasoned and cooked to perfection. Each bite was a burst of flavor, with just the right balance of spices and herbs.

Their service was excellent, clearing the tables in a very timely manner and ensuring that cutlery was served properly to the customers. I would definitely...

As someone with a Shellfish and Mollusk allergy, you would think I would avoid places like Wagamama where Shellfish and Mollusks make up a large chunk of their menu.

However, from my own personal experience , the efforts that the management and staff at Wagamama put in to provide re-assurance is absolutely fantastic.

By providing an in-detail, comprehensive allergy guide AND by ensuring that the manager /lead chef takes care of your order personally, it really does give you that reassurance.

It would be ridiculous to expect that you are 100% safe from an allergic reaction, and if I were to have an allergic reaction, I would not bring fault on the wonderful system that they have here....as mistakes can and do happen.

After a few allergic reactions elsewhere, eating out became a stressful endeavour, never knowing if the staff took my allergy seriously or when the next reaction might happen.

The staff at Wagamama really do go above and beyond -I even remember one of the members of staff talking to me about allergies for a good few minutes and sharing a laugh about how I couldn't enjoy the amazing chili squid (a previous favourite before developing my allergy)

If you have an allergy, I would rate Wagamama's as one of the safest places...