Zizzi - Aberdeen — Restaurant in Aberdeen City

I was served at shift change over time. The guy who served me originally was fantastic. The food was amazing. 10/10 for food and the man’s service. But after he left and everyone came on shift for the evening things were very different. I was ignored for a long time. I waited ages to be offered a second drink even though I asked for and was given a drinks menu they didn’t come back to take my order. The manager (I think. Girl wearing a green dress) was stood chatting at the bar with all the other servers for a long time before I was served and after my drink was ready and I could see it sitting at the bar and they all just kept walking past me and ignoring me rather than serving me.

I love this place and am a member of the zizzi club app, I come here regularly and this was the worst service I have received. I have an offer on the app for a free main for my birthday and I don’t think I want to go back and claim this due to the service.

I’m a GM of a restaurant also and I don’t like to leave these type of reviews but the service from the later team was shocking. Shoutout the the man that served me first though,...

Food Quality: Average / Poor / Nothing special A couple of months ago (I go about once a quarter) I would have said Excellent to probably the best place to go for Pizza. Now, I wouldn't recommend.

Value for money: Poor £60-70 family of 4, two courses and you get the usual tip begging from the chip and pin machine. Sadly if you want to go anytime a normal family eats you will not get many offers at all.

Front House / Waiting Staff: Excellent Staff clearly are superb, professional and have been all working there for years.

Atmosphere: Excellent Always warm, buzzing and lots of smiles. Was no different this time.

After years of coming here, because lets face it Aberdeen is poor overall to take the family anywhere decent, sadly Zizzi's joins the list of places to not go / avoid, but only based on the food. If you are only out once this month and you want it to be dependable, avoid.

I recommend the management look heavily into quality of every meal before it leaves the kitchen; definitely not up to...

The only reason I'm giving this two stars and not one is because the waiter was very friendly and obviously was good at his job. We were quickly seated on comfortable seats and asked if we wanted drinks. What we didn't know was that a small bottle of diet coke and a 100ml glass of orange juice came to nearly £6! We ordered food, both of us having pasta dishes, which arrived within three minutes of ordering. Wow, that was fast! Sadly both meals were likely reheated, my partners chicken very obviously frozen and tasting off, my own pasta being a third of the size of her meal, despite being much more expensive. I supposedly had a beef brisket and venison tagliatelle, however of the three small pieces of meat I had none of them were venison. The sauce tasted like an old ready meal that had been reheated. The pasta was very dry on top, and over soft on the bottom like it had come from a microwave.

I wouldn't recommend coming here given the abundance of far better alternatives within...