Calcutta 16 — Restaurant in Adur

Having been previously and enjoyed our meal, we were very disappointed this time. Our table wasn't ready when we arrived, although we were actually only a couple of minutes early and we were told it would be another 10 minutes. It was at least that, and due to the torrential rain we had no option but to hover in our group of 8 just inside the door which was unfortunately where our table was. The couple that were still occupying the table were extremely apologetic as were we, and ended up rushing their meal and leaving, so we could be seated, making us all feel really awkward. Initially we were served quickly and the staff were polite. But it went downhill fast. The food was bland in spite of the menus promise of taste sensations. And then we sat.... And waited. And waited. No offer of another round of drinks. No dessert menu or offer of teas or coffees. So we waited some more. The staff by this point were hanging out together by the kitchen and just chatting to each other. We couldn't attract their attention for ages. When they finally came and we asked for the bill, we also mentioned we were disappointed there was no desserts or hot drinks anymore, only to be told they had plenty of both. During the evening we didn't see anyone offered either so it came as a surprise to us, but at that point we were fed up with being ignored for at least an hour and felt the staff had generally been disinterested and therefore rude and we had no desire to spend any more of our money with them. Needless to say we won't ever...

We use Calcutta 16 regularly for take aways and for for dining in. We love it. We always have great food, the service is good and friendly and the restaurant is comfortable. We like Indian food a lot and since moving into the area quickly decided Calcutta 16 was our favourite. Another reviewer suggested another restaurant around the corner was better, which has really shocked me. We also have visited that restaurant on more than one occasion and didn't have great experiences. At Calcutta they are so accommodating for your dietary needs too. They often will make meals Vegan and nut free friendly for us (as a complicated family of 7)!! This alone we feel is a rare thing.

We have tried their sister restaurant in Worthing too which was also great but Shoreham is a bit more convenient for us so we always tend to opt...

Our first time ordering takeaway from here and unfortunately was not a good one. The food took 2 hours to arrive when they said an hour, we phoned to ask where it was and the guy we spoke to was rude and frankly couldn't have cared less. He said the food would be another 15 minutes and it was another 45. When it arrived, they had forgotten poppadoms and the saag paneer had 1 tiny piece of paneer in. The meal was fine otherwise, nothing outstanding but did the job. We phoned the restaurant to ask about the poppadoms but they said it would be hours before they could delivery them as they were too busy so would give us a free bottle of wine next time we ordered. They should have offered some money back as safe to say we will never order from them again. It ruined what should have been a nice evening....