Pre-booked meal for 11 at 12.30pm Sunday before Lavenham Literary Festival session at 2.30pm. Ordered promptly. No food for an hour despite chasing. Starters arrived after a table of 4 who arrived after us were eating. Starters were fine except for a prawn not deveined. Only with advice that we would leave without paying for mains if they didn't arrive in time to be eaten did they come. Roasts with meat were fine (except one meal had no carrots plated) and good selection of (unseasoned) vegetables. Fish choice was awful. Tiny hake portion overcooked and dry with tiny rice beneath. Half the size of the meat dishes. Poor value for £31 including soft drink. Vegetarian version came with gravy despite specific request to be without so further delay while sent back. Tasteless anyway. Bizarrely waiter asked after starters if we needed clean cutlery for main course, implying we could reuse the cutlery from the 1st course. Then she handed out clean ones by the end that touches your food. When asked what crisis there had been in the kitchen or if anyone hadn't turned up for work, this was denied. The explanation was that they had been busier than they expected. It was not busy. Table next to us were served their main course without the starters they had ordered and their bill included the starters they...
Read moreWe went here on a Saturday morning for a family brunch. Our table of 7 had been pre-booked in advance so the Lavenham Greyhound were aware of us coming. We arrived on time and were the only people in the bar/ restaurant. We ordered coffees and teas to start and waited over 20 minutes, we ordered our food which arrived nearly 40 minutes later. When it arrived, the order was very wrong. We received Jam on toast instead of toast and butter, three of us had asked for hollandaise sauce on the side - our meals arrived with the sauce all over the food which had to go back and our meals arrived cold (everyones meals - even those that did not need get sent back!). Our meals came out so staggered that one member of the party received his as another person had finished eating theirs.
We found the prices to be totally disproportionate to the food. Two hash browns, one sausage and two burnt pieces of bacon (which arrived cold) for £9.50? Since when has "brunch" meant breakfast portions at lunch prices?
Finally, we order a second round of coffee's which after another 20 minute wait - I had to ask the waiting staff to check on. Such a shame - the venue was very nice and it had such potential but not one person within our party will...
Read moreStart with entrance....not disabled friendly, extremely steep and difficult to access. Staff..quite friendly but a cold atmosphere. Looked quite bored. Food.... awful. Ordered a sharing platter of meat selection. Received a small wooden board suitable for 1 person not 2. Meat was cold *straight from fridge and hard. 1 gherkin cut in half. Dried out olives. What should have been extra virgin olive oil mixed with balsamic, was a tiny bowl oil (? EVO) no flavour at all. Bread obviously cooked from frozen so dry and hard. There was a really small piece of green (lettuce?) and small bowl of mayonnaise. Had asked for chips for 2. We received this. However chips were thick and some were not cooked in the centre. Had to ask for salt. Overall meal was awful. Complained and was given a "sorry . We will take chips off the bill". We rarely complain in restaurants but this should not have been served to customers. Appearance of inside restaurant was good, but there was no warming atmosphere at all. What a let down as we Had come to Lavenham for what should have been a lovely day but spoilt by food. Never again. Went somewhere else where we had lovely cake in nice friendly atmosphere with...
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