Caffé Botanico — Restaurant in Barnsley

You can imagine how surprised we were on or last visit to be told we would not be served due to a comment my husband made on our last visit. The comment was not personal but was taken so. The assistant was struggling to see the items selected on the till she nearly had her nose on the screen to find the sandwiches that had been selected. My husband just said he thought that it only happened with old age, to be told well I'm nearly blind in one eye and can't see that good. My husband said so am I as he wears glasses, which she did not. Is it your policy to employ staff with these disabilities were hot food and drinks are been served as in the past she has had a few mishaps with the oven you use. There is also a member of her family that frequents the cafe on Sundays when we do that sits with her family that collects the plates and cups for them this is a young girls of around 10 years of age, we would not have commented about this but as we find the issue to be very woke that has been raised I felt it my job to let you know about other things that go on in the cafe. After this has happened a few of our friends who use the cafe have also passed comments and are now staying away...

Amazing service. Family orientated cafe. Good service especially Sarah. Nice to see a company employing and making adjustments for staff with disabilities. Witnessed a customer being very rude to Sarah which was not appropriate as it was very discriminatory against her disability! Not all disabilities are visible and she works amazing to deliver good food!. Nice to hear next has dealt with it by banning the customer. I have had no issues with the customer service and will be returning! Nice to read on other reviews that the customers and their “friends” who were inappropriate about her visual impairment will not be returning ! It will make it...

What an amazing coffee shop! Based inside Next (upstairs), it's an absolute gem!! I'm a big fan of trying "smaller", less mainstream coffee places and this ticks all the boxes. They cook food fresh onsite, many of which disappear early! Even the snack cakes I had were fresh, taste and nor in the slightest bit dry.

As you'd probably guess from the name, the coffee is Italian. It's smooth and really tasty too.

The manageress (I presumed that was the woman I spoke to), was extremely friendly and supportive.

Faultless...