my partner and I have been here a few times and found the food good but last night I ordered 6 pieces of chicken and a chicken wrap and the order came in two boxes which I didn't check as I was in a rush , but when I got home the chicken was split between the two boxes ( 3 in each box) with some chips , and no wrap...no big deal as we ate the food anyway but just a heads up for people to check their orders before leaving the premises and maybe a bit of extra training for the counter staff on taking orders wouldn't go amiss ..oh and yes we were charged for the full order , half of which we didn't receive . ok so ill edit this review...called in recently for a chicken burger meal , ordered and paid for said meal , 20 mins later the guy plonked a burger in a polystyrene burger box on the counter , no drink , no chips and no bag ...so I asked where the rest of it was and he added a tin of coke then proceeded to look at me , so I said I ordered a meal , where's the chips and he then added the chips, and then I had to ask for a bag to carry it all in ...very little interaction from the guy and extremely poor customer service, I have kept giving this place a chance because the food used to be good but im afraid I cannot justify going back again and wasting...
Read morePlease do not be tricked by the appearance of BFC as your standard late night kebab and wings & chips place. If you make the pilgrimage, take the time to venture past the run-of-the-mill offerings and instead indulge in one of their fresh grilled platters. The family platter here is easily the best mixed grill platter I’ve ever had the pleasure of scranning. The delectable donner meat was perfectly moist and had a slight sweet sauce to it, pairing perfectly with the chips and rice offered on the side. The grilled chicken was Nando’s rivalling, with the wings being spicy, saucy and falling off the bone with the lightest touch, the half chicken being just as flavourful and tender under the crispy skin. Rounding out the platter were the lovely savoury sheekh kebab and lamb chops, both as you’d expect by now are mouth-wateringly seasoned as the rest of the platter was. A family platter was more than enough to feed 3 strapping young men, post splitting several Gs. If you find yourself fortunate to find yourself outside BFC on any occasion, do as the kids say these days and...
Read more1/5 stars - Disappointing Experience at BFC
I recentlyvisited BFC in Belfast, and while the atmosphere and decor were nice, my experience was severely let down by the appalling hygiene standards displayed by the staff.
The table we were seated at was not cleaned before we were served, and during our meal, I noticed some staff members exhibiting unacceptable behavior. On multiple occasions, I saw staff inserting their fingers into their noses and then wiping them on the counter. This was not only disgusting but also alarming, considering the food they were handling.
As a customer, it's disturbing to see such blatant disregard for hygiene and cleanliness. I hope the management takes immediate action to address these issues and provides proper training to their staff.
Until then, I would not recommend this...
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