Cabaret Supper Club — Restaurant in Belfast

I really loved this place the last time I visited, AMPM is a gorgeous spot and the cocktails are amazing. I brought my husband this time because I wanted him to see the place. I never got around to seeing the cabaret show the last time I went so we decided to book it. I wanted to have dinner downstairs and then go to the show because the menu is much better in AMPM but the show and dinner come hand in hand we were told. I thought I was booking the dinner (3 course meal) and the show which said on the website (a variety show). When we arrived we were told what the show would actually be which in fact wasnt available to see at the time I booked online. We were told it was a fleetwood mac tribute. We were then told it was only 1 course meal (that being my own fault for not double checking) which is listed as about 16.00 pounds on the main menu. So this meant it was around 29.00 pounds for the show. It said variety show when I checked online before booking and there was a pre show, main show etc so we didnt mind. We soon discovered it was literally just a lady singing Karaoke backing tracks. She could sing well don't get me wrong, but as a professional performer myself, I was just so let down by it. After about 45mins she got off the stage and I thought ok well the night is young maybe she wasn't the main event? Then she came back on for another 30mins or so and played the tamberine about 3 times. No other instruments or bands members, just singing along to backing tracks. I felt completly ripped off and my husband couldnt understand how we just paid 90 pounds for a chicken breast with mash and karoake. I blame myself for not calling and maybe digging into the information a bit better but to be fair you can't charge people that kind of money for that! Compliments to AMPM and the cocktails as always! Really top notch cocktails but the Cabaret was NOT cabaret. We came to see a show and didn't get one. The reviews and photos from other shows looked amazing and I was really excited. Many people were up dancing by the end (lots of wine consumed) and it was only because of the very nice and enthusactic ladies who got up and created some kind of atmosphere near the end of the show. I would have loved to see maybe drag, burlesque, comedy, singing performers, ANYTHING really but at least make it a proper show for people to feel they got their moneys worth. I hate leaving bad reviews but, at the same time it's good to always find ways to improve. If we had a 3 course meal and listened to Karoake , I think maybe I wouldnt feel half as bad being...

We had booked for a 40th party and couldn't fault the warm welcome on arrival and the fabulous atmosphere and entertainment which had us laughing most of the afternoon. However the experience was marred by us receiving a bill of over 1K at the end( having also paid £130 deposit as a party of 13) and it was immediately clear that the bill was not correct. I had raised concerns about not being able to pay for drinks as we went along as this can be a total headache in a large party where some are not drinking or drinking very little. In the age of card readers,there really is no excuse for this and I don't accept that this is too difficult to do when the show is on. We immediately noted our deposit had not been correctly subtracted, that £170 VAT had been added (discretionary service charge we were aware of but not VAT), and that there seemed to be various other errors. The deposit issue was put down to staff error and the VAT we were told was related to costs for being a city centre venue. I have never previously seen VAT added to a restaurant bill as this is usually included in food prices on the menu. It was also suggested that the VAT was actually included throughout the bill, although this did not seem to be the case given the disparity. Eventually we asked for a separate drink and food bill to try to make sense of it all. It was clear that the food bill was approx £150 more than what we had ordered. When this was pointed out to the manager she said she wasn't Rain man and asked for the use of a calculator. When she went and did her own sums she agreed with us, said it made no sense and that the tills were wrong. It was eventually sorted,but was very stressful for me as the organiser and the manager also referred to just wanting us out at that point. It was such a shame that this spoiled a fantastic afternoon. I note that some of these issues have been referred to in previous reviews and I would hope that this feedback will be taken on board. My advice to anyone to this venue is to check your bill very carefully indeed as we were significantly overcharged and there was very little by way of...

Went to the murder Mystery evening last night expecting a fun evening. The starters were very basic and the goujons were not warm. When our main courses arrived the sides didnt come, We waited for approx 15mins for them to be brought out and while our dinner sat getting cold we informed a member of staff. After telling them we would not be eating our mains or sending it back to be reheated they agreed that we would not have to pay for the dinner but for the show only. Although that was fine, we had been looking forward to going out for a nice meal and left feeling disappointed and hungry. We were hoping the show itself would save the evening but it was unfortunately so disjointed and one of the actors repeatedly fumbling over delivering her lines left us feeling a bit shocked, it was uncomfortable. After each short performance the actors just stopped talking and walked off leaving everyone in the room sitting in silence rather confused as to what was happening. The actors also were unaware at times where their fellow cast member was standing as they were out of sight so when the act started everyone just waited in awkward silence, i would expect the actors to at least know where their fellow cast member would be before beginning each act. At that point we had given up taking part in trying to solve the Mystery. Even the actor who sang two songs seemed like she was pacing back and forward in her bedroom in front of a mirror. It was pretty bad. So disappointed with the whole experience. We had planned to book in for Valentines but thought we were go last night first to see what it was like. So glad we did as we will be going elsewhere in future.

In response to your reply, we made 2 members of staff aware of the issues we had, one being the front of house female member of staff on that particular evening. We did also proceed to give her a £20 tip at the end of the evening despite the poor quality. So either you didn’t speak to the correct people or you didn’t speak...